Veterinary Receptionist

Abqpetcarehospital; Hudson Oaks (TX); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) with employer match

Paid time off

Paid sick and safe leave

Job summary

Abqpetcarehospital in Hudson Oaks, Texas, is seeking a Client Service Representative to provide outstanding experiences to clients in a veterinary setting. The role involves greeting clients, processing pets, handling payments, and maintaining client information. Candidates should have strong interpersonal skills and experience in veterinary or customer service fields is preferred. Benefits include medical coverage, dental and vision coverage, 401(k) with employer match, and paid time off, including sick leave.

Qualifications

• Experience in a veterinary or customer service role is preferred.
• Personable and able to interact well with clients.
• Ability to manage multiple tasks in a busy environment.

Responsibilities

• Greet clients and provide excellent client experiences.
• Handle incoming and outgoing pets and process payments.
• Document and maintain client information.

Skills

People skills

Cornerstone software

Job description

Client Service Representative

I-20 Animal Hospital is seeking a veterinary client service representative. This position will provide excellent and expeditious client experiences; greet clients, respond to questions, process incoming and outgoing pets, and handle payments. Answer phone calls which may involve answering questions, screening for service needs, and scheduling appointments. Handle incoming and outgoing mail and e‑mail. Monitor client waiting area to ensure cleanliness. Document and maintain client information, service data, and other pertinent information within business operations software. Escalate complex matters to senior staff. The individual needs to be personable and preferably a people person. Being a 24/7 hospital, various shifts of the week are available, but we are looking for weekend help. Experience in the profession and Cornerstone software would be a plus. For more information concerning the practice visit I-20animalhospital.com or call us at 817-341-3331.

Job Types: Full-time, Part-time.

Pay: Based on experience.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• 401(k) with employer match
• Paid time off (including sick time)
• Paid sick and safe leave for Colorado employees per Colorado's Healthy Families and Workplaces Act

NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.