Client Services Representative

National Veterinary Associates; Saint Augustine (FL); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Competitive pay

401(k) + matching

Paid time off

Parental leave

Medical, dental, vision insurance

Job summary

National Veterinary Associates is seeking a full-time Veterinary Receptionist for St. John's Veterinary Hospital in Saint Augustine, Florida. You will be the welcoming face for clients, managing calls and appointments while providing outstanding service. Ideal candidates will possess strong communication and multitasking skills, and veterinary experience is a plus. The position offers competitive pay, 401(k) matching, and paid time off. Join an enthusiastic team dedicated to animal care and customer service.

Qualifications

• Veterinary experience preferred but willing to train the right candidate.
• Comfortable with computers.

Responsibilities

• Be the welcoming face and voice of the hospital.
• Answer phones and schedule appointments.
• Provide outstanding client service.
• Process payments and manage transactions.
• Keep records organized.
• Assist with patient flow and care.
• Support communication between clients and staff.
• Maintain a clean, professional environment.

Skills

Strong communication

Multitasking skills

Positive attitude

Team-oriented

Tools

Avimark

Job description

Veterinary Receptionist – Full Time

St. John’s Veterinary Hospital

Love animals and people? Join a fast-paced, compassionate veterinary team!

St. John’s Veterinary Hospital is hiring a full-time Veterinary Receptionist for our busy 4.5-doctor small animal and exotics practice. If you’re organized, friendly, and thrive in a dynamic environment, this could be the perfect fit.

What You’ll Do

• Be the welcoming face and voice of the hospital
• Answer phones and schedule appointments efficiently
• Provide outstanding client service in person and over the phone
• Process payments and manage daily transactions
• Keep records organized
• Assist with patient flow and occasional hands‑on care
• Support communication between clients and medical staff
• Help maintain a clean, professional environment

What We’re Looking For

• Strong communication and multitasking skills
• Professional, positive, and team-oriented attitude
• Comfortable with computers (Avimark a plus)
• Veterinary experience preferred, but willing to train the right candidate

Schedule

• Monday-Friday + rotating Saturdays (4-5 hours)
• No late nights or emergency hours
• Competitive pay
• 401(k) + matching
• Paid time off + parental leave
• And more!

NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.

NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.