Veterinary Receptionist

Abqpetcarehospital; Hainesport Township (NJ); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Paid time off

Sick-time accrual

401(k)

Medical, dental and vision

Health Savings Account

Employee discounts on veterinary care

Supportive team environment

Predictable schedule

Alternating Saturday shifts

Job summary

My Pet’s Veterinary Center – Hainesport, NJ is seeking a friendly Veterinary Receptionist/Client Service Representative. This full-time role (30–40 hours) offers a hourly wage of $18–$22 based on experience, with no overnight shifts and limited weekend shifts.

You will greet clients, answer phones, schedule appointments, and handle front desk operations in a small-animal practice. You’ll work with a supportive team, learning new software, and maintaining a calm, professional demeanor during busy

Qualifications

• Strong customer service and communication skills.
• Dependable, organized, and able to multitask.
• Comfortable working with computers and learning new software.
• Able to remain calm and professional during busy or sensitive situations.
• A positive, team-oriented attitude.
• Veterinary reception or animal-care experience is preferred, but we are willing to train the right person.
• Previous reception, hospitality, medical office, or customer service experience is a plus.

Responsibilities

• Greeting clients and patients
• Answering phones and responding to client questions
• Scheduling appointments
• Checking clients in and out
• Processing payments
• Reviewing appointment and patient information
• Communicating clearly with clients, doctors, and the medical team
• Helping maintain an organized and welcoming front desk
• Providing compassionate support during both routine and emotional visits
• Animal handling/restraint

Skills

Customer service

Communication

Multitasking

Computer literacy

Calm under pressure

Team player

Job description

Veterinary Receptionist / Client Service Representative

My Pet’s Veterinary Center – Hainesport, NJ
Full-time | 30–40 hours per week | $18-$22/hour based on experience

My Pet’s Veterinary Center is looking for a friendly, dependable Veterinary Receptionist/Client Service Representative to join our team!

We are a small-animal veterinary practice with a supportive team and a manageable schedule. There are no overnight shifts, and weekend availability is limited to two short Saturday shifts per month.

Schedule

• 30–40 hours per week

• Weekday shifts, including some evenings

• Alternating Saturdays from 7:30 a.m.–1:00 p.m.

• No Sundays

• No overnight shifts

Responsibilities

• Greeting clients and patients

• Answering phones and responding to client questions

• Scheduling appointments

• Checking clients in and out

• Processing payments

• Reviewing appointment and patient information

• Communicating clearly with clients, doctors, and the medical team

• Helping maintain an organized and welcoming front desk

• Providing compassionate support during both routine and emotional visits

• Animal handling/restraint

What We’re Looking For

• Strong customer service and communication skills

• Dependable, organized, and able to multitask

• Comfortable working with computers and learning new software

• Able to remain calm and professional during busy or sensitive situations

• A positive, team-oriented attitude

• Veterinary reception or animal-care experience is preferred, but we are willing to train the right person

• Previous reception, hospitality, medical office, or customer service experience is a plus

Compensation and Benefits

• $18-$22/hour, based on experience

• Paid time off and sick-time accrual

• 401(k)

• Medical, dental and vision benefits

• Health Savings Account

• Employee discounts on veterinary care and products

• Supportive team environment

• Predictable schedule with no overnight shifts

• Alternating Saturday shifts

If you enjoy helping people, love animals, and want to be part of a supportive veterinary team at a genuinely great place to work, we’d love to hear from you!
www.mypetsvetcenter.com

National Veterinary Associates (NVA) is a leading North American pet health care company with nearly 1,300 locations spanning general practice veterinary hospitals, Ethos emergency and specialty hospitals, and pet resorts and equine veterinary care. With approximately 40,000 team members, we care for pets and support pet families in communities across the United States and Canada. Our purpose is to give pets and the people who love them more quality years together, and our mission is to make care more personal, easy and accessible while advancing medicine and care across every stage of life. Across NVA, we support our teams with the resources, expertise and opportunities they need to deliver exceptional care and help shape the future of veterinary and pet care.

Purpose: Give pets and the people who love them more quality years together

Mission: Transform the pet family experience to be personal, easy and accessible, while advancing medicine and care across every stage of life.

Values: Care Deeply, Do What’s Right, One Team, Own It, Shape What’s Next

One NVA: Bringing General Practice & Ethos Together

NVA is built to make care personal, easy and accessible, while advancing medicine across every stage of a pet’s life.

At National Veterinary Associates, we want to make sure your experience connecting with us is seamless and straightforward. Here’s what to expect when interacting with us:

NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.

NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.