Veterinary Receptionist

National Veterinary Associates; Hainesport Township (NJ); On-site; USD 37,000 - 46,000; Full time

Benefits offered by this job

Paid time off

Sick time accrual

401(k)

Medical benefits

Dental benefits

Vision benefits

Health Savings Account

Employee discounts

Job summary

My Pet’s Veterinary Center – Hainesport, NJ is hiring a Veterinary Receptionist/Client Service Representative. This full-time front desk role involves greeting clients, handling calls, scheduling, and payments. The practice offers a friendly team, no overnight shifts, and limited weekend work with alternating Saturdays.

Compensation ranges from $18 to $22 per hour based on experience. The position emphasizes compassionate client interaction and smooth front-desk operations, with opportunities to

Qualifications

• Strong customer service and communication skills.
• Dependable, organized, and able to multitask.
• Comfortable working with computers and learning new software.
• Able to remain calm and professional during busy or sensitive situations.
• A positive, team-oriented attitude.
• Veterinary reception or animal-care experience is preferred, but we are willing to train the right person.
• Previous reception, hospitality, medical office, or customer service experience is a plus.

Responsibilities

• Greeting clients and patients.
• Answering phones and responding to client questions.
• Scheduling appointments.
• Checking clients in and out.
• Processing payments.
• Reviewing appointment and patient information.
• Communicating clearly with clients, doctors, and the medical team.
• Helping maintain an organized and welcoming front desk.
• Providing compassionate support during routine and emotional visits.

Skills

Customer service

Communication

multitask

Calm under pressure

Team player

Computer literacy

Job description

Veterinary Receptionist / Client Service Representative

My Pet’s Veterinary Center – Hainesport, NJ
Full-time | 30–40 hours per week | $18-$22/hour based on experience

My Pet’s Veterinary Center is looking for a friendly, dependable Veterinary Receptionist/Client Service Representative to join our team!

We are a small-animal veterinary practice with a supportive team and a manageable schedule. There are no overnight shifts, and weekend availability is limited to two short Saturday shifts per month.

Schedule

30–40 hours per week

Weekday shifts, including some evenings

Alternating Saturdays from 7:30 a.m.–1:00 p.m.

No Sundays

No overnight shifts

Responsibilities

Greeting clients and patients

Answering phones and responding to client questions

Scheduling appointments

Checking clients in and out

Processing payments

Reviewing appointment and patient information

Communicating clearly with clients, doctors, and the medical team

Helping maintain an organized and welcoming front desk

Providing compassionate support during both routine and emotional visits

What We’re Looking For

Strong customer service and communication skills

Dependable, organized, and able to multitask

Comfortable working with computers and learning new software

Able to remain calm and professional during busy or sensitive situations

A positive, team-oriented attitude

Veterinary reception or animal-care experience is preferred, but we are willing to train the right person

Previous reception, hospitality, medical office, or customer service experience is a plus

Compensation and Benefits

$18-$22/hour, based on experience

Paid time off and sick-time accrual

401(k)

Medical, dental and vision benefits

• Health Savings Account

Employee discounts on veterinary care and products

Supportive team environment

Predictable schedule with no overnight shifts

Alternating Saturday shifts

If you enjoy helping people, love animals, and want to be part of a supportive veterinary team at a genuinely great place to work, we’d love to hear from you!

www.mypetsvetcenter.com

National Veterinary Associates (NVA) is a leading North American pet health care company with nearly 1,300 locations spanning general practice veterinary hospitals, Ethos emergency and specialty hospitals, and pet resorts and equine veterinary care. With approximately 40,000 team members, we care for pets and support pet families in communities across the United States and Canada. Our purpose is to give pets and the people who love them more quality years together, and our mission is to make care more personal, easy and inaccessible while advancing medicine and care across every stage of life. Across NVA, we support our teams with the resources, expertise and opportunities they need to deliver exceptional care and help shape the future of veterinary and pet care.

Purpose: Give pets and the people who love them more quality years together

Mission: Transform the pet family experience to be personal, easy and accessible, while advancing medicine and care across every stage of life.

Values: Care Deeply, Do What’s Right, One Team, Own It, Shape What’s Next

One NVA: Bringing General Practice & Ethos Together

NVA is built to make care personal, easy and accessible, while advancing medicine across every stage of a pet’s life.

At National Veterinary Associates, we want to make sure your experience connecting with us is seamless and straightforward. Here’s what to expect when interacting with us:

- We’ll always reach out via verified LinkedIn profiles or emails ending in @nva.com

- We may also contact you via text message from an identified NVA representative for recruiting-related communication

- All job opportunities and applications are hosted on our official careers site: careers.nva.com

- There is no cost or confidential information required to apply or be considered for a position

If you have any doubts about a communication, feel free to visit our careers page to verify authenticity or email us at [e-mail]. Thank you for exploring opportunities at NVA!

NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.

NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.