Veterinary Receptionist

Southern Veterinary Partners; Dripping Springs (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic team at a forward-thinking veterinary clinic in Dripping Springs, Texas! As a Receptionist, you will play a crucial role in providing outstanding service to pet owners while managing a variety of tasks in a fast-paced environment. This position offers the opportunity to work with a passionate team dedicated to animal care and client education. With a focus on compassion and professionalism, you'll help ensure that every pet receives the best possible care. If you're looking for a rewarding career where you can make a difference in the lives of animals and their owners, this is the perfect opportunity for you!

Benefits

Discounted Veterinary Care

Educational assistance for veterinary programs

Teladoc

Collaborative working environment

Opportunity for community impact

Qualifications

• Knowledge of veterinary medical terminology and procedures is essential.
• Strong verbal and written communication skills are a must.

Responsibilities

• Schedule appointments and manage client communications effectively.
• Maintain accurate client and pet records while providing excellent service.

Skills

Veterinary medical terminology

Customer service skills

Organizational skills

Critical thinking

Verbal communication

Written communication

Education

High school diploma or equivalent

Tools

Veterinary software

Standard office equipment

Job description

Sunset Canyon Veterinary Clinic is located in Dripping Springs, Texas. Founded in 1993 as a two doctor practice serving the Dripping Springs area, our mixed animal practice has evolved and expanded into a multi-doctor veterinary hospital.

Companion animals, horses, livestock and exotic hooved stock compose the variety of patients seen at our veterinary practice. Clinical services offered are examinations, vaccinations, health screens and in house laboratory testing. Routine surgical procedures as well as extensive dentistry and certain orthopedic repairs are performed daily. We also offer special procedures such as artificial inseminations, endoscopy and ultrasound.

Sunset Canyon Veterinary Clinic’s mission is to provide our clients the best value in veterinary service and ensure our patients receive the highest level of comfort and care. If you are a passionate and caring team player please apply today!

As a Receptionist you will:

• Receive and place calls to clients for the purpose of scheduling.
• Prioritize multiple tasks in a calm, organized manner.
• Maintain proper documentation through client and pet records, i.e. referral documentation, previous medical history received, etc.
• Assist all clients by providing necessary instructions, information and invoices, dispense prescription items per the veterinarian’s instructions, and schedule all future appointments.
• Utilize hospital computer systems to document medical records and communicate with clients and teammates.
• Manage the financial needs of the hospital by maintaining accurate balances through collection of client transactions, following all cash and credit card handling procedures, and following proper opening and closing procedures.
• Demonstrate excellent customer service skills and an exceptional level of communication in a professional manner.
• Advocate for pets through client education on preventative care, pet health needs, treatment recommendations and all other hospital services/procedures.
• Maintain a positive attitude in all interactions with clients, pets and other teammates.
• Demonstrate ability to show empathy toward clients and treat pets with compassion and respect.

Minimum Requirements:

• Utilizing standard office/business equipment.
• Knowledge of veterinary medical terminology and procedures.
• Flexible schedule including some weekend and holiday shifts.
• Experience with veterinary software is preferred.
• Ability to work independently on assigned tasks as well as to accept direction on given assignments.
• Possession of organizational skills.
• Critical thinking – Understanding logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Must possess strong verbal and written communication skills, good judgment and ability to manage stressful situations.

Benefits:

• Pay range of $12.35-$20.90/hour based on experience
• Discounted Veterinary Care
• SVP offers educational assistance for qualified teammates to enroll in AVMA-CVTEA accredited veterinary technician programs
• Teladoc
• A large network of over 5,000 veterinary professionals who all share common interest in promoting a collaborative working environment and individual career growth
• Opportunity to make an impact in your community while tackling a challenging variety of tasks and the ability to help animals among a great team of people!

Our team’s continuous dedication has rewarded us with remarkable growth, and Southern Veterinary Partners now employs more than 8,000 employees nationwide. The organization’s success has not gone unnoticed, landing us recognition as #19 on Newsweek’s “Most Loved Workplaces” list in 2022. Additionally, we have ranked among Inc. 5000’s List of "Fastest Growing Companies in America" (2018, 2019, 2020, 2021, and 2022) and the Birmingham Business Journal's "FastTrack 30" of the Fastest Growing Companies in Birmingham (2017, 2018, 2019, 2020, and 2021).