Veterinary Receptionist

Southern Veterinary Partners; Jarrell (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

A full-service animal hospital in Jarrell, Texas, is seeking a Receptionist to join the team. The ideal candidate will be a compassionate team player responsible for managing client interactions, scheduling appointments, and supporting veterinary staff. With competitive pay and comprehensive benefits, this is a great opportunity to impact the community positively.

Benefits

Health insurance (Medical, Dental, Vision)

Retirement plan (401k)

Paid time off (vacation and holidays)

Educational assistance for veterinary technician programs

Free 24/7 doctor access via Teladoc

Discounted veterinary care

Employee Assistance Program (EAP)

Qualifications

• Knowledge of veterinary medical terminology and procedures.
• Ability to maintain a flexible schedule including some weekends and holidays.
• Experience with standard office equipment.

Responsibilities

• Handle client scheduling and maintain accurate documentation.
• Assist clients with information, invoices, and prescriptions.
• Manage transactions and provide excellent customer service.

Skills

Organizational skills

Critical thinking

Communication

Tools

Veterinary software

Job description

Jarrell Animal Hospital, located in Jarrell, Texas, has been serving the community since 2019. We are a full-service animal hospital providing veterinary care to dogs and cats, including routine medical, surgical, and dental services. We are committed to delivering thorough and compassionate clinical care to every animal we serve. If you are a passionate and caring team player, please apply today!

As a Receptionist, you will:

1. Receive and make calls to clients for scheduling appointments.
2. Prioritize multiple tasks in a calm, organized manner.
3. Maintain accurate documentation through client and pet records, such as referral documentation and medical history.
4. Assist clients by providing instructions, information, invoices, dispensing prescriptions as directed by the veterinarian, and scheduling future appointments.
5. Use hospital computer systems to document medical records and communicate with clients and team members.
6. Manage hospital finances by accurately handling transactions, following cash and credit procedures, and adhering to opening and closing protocols.
7. Provide excellent customer service and communicate professionally.
8. Educate clients on pet health, preventive care, and hospital services to advocate for pets.
9. Maintain a positive attitude with clients, pets, and team members.
10. Show empathy and treat pets with compassion and respect.

Additional requirements include:

• Proficiency with standard office equipment.
• Knowledge of veterinary medical terminology and procedures.
• Flexible schedule, including some weekends and holidays.
• Experience with veterinary software preferred.
• Ability to work independently and follow directions.
• Strong organizational skills.
• Critical thinking skills to analyze solutions and approaches.
• Excellent verbal and written communication, good judgment, and stress management skills.

Compensation and benefits include:

• Pay range of $15.00-$17.00/hour based on experience.
• Health insurance (Medical, Dental, Vision).
• Retirement plan (401k).
• Life insurance (Basic, Voluntary, AD&D).
• Short-term disability.
• Paid time off (vacation and holidays, for eligible positions).
• Educational assistance for veterinary technician programs.
• Free 24/7 doctor access via Teladoc.
• Discounted veterinary care.
• Employee Assistance Program (EAP).
• Opportunity to impact your community and work with a dedicated team.

Our team’s dedication has led to significant growth, and Southern Veterinary Partners now employs over 8,000 staff nationwide. We are recognized as #19 on Newsweek’s “Most Loved Workplaces” list (2022) and ranked among Inc. 5000’s “Fastest Growing Companies in America” (2018-2022). We also feature in the Birmingham Business Journal's “FastTrack 30” list of fastest-growing companies in Birmingham (2017-2021).