Veterinary Receptionist

Veterinary Practice Partners; Austin (TX); On-site; USD 10,000 - 60,000; Part time

Job summary

An established veterinary practice is seeking a part-time veterinary receptionist who will be the welcoming face for clients and their beloved pets. This role is perfect for a customer service expert who thrives in a dynamic environment and has a passion for animal care. You will manage appointment processes, handle client inquiries, and ensure a smooth experience for all visitors. The practice values a positive work culture and offers employee perks such as pet discounts and a 401(k) plan. Join a compassionate team dedicated to providing the highest level of veterinary care and making a difference in the lives of pets and their owners.

Benefits

Employee Pet Discounts

401(k) Plan

Guardian Voluntary Benefits

$500 Signing Bonus

Qualifications

• Experience in customer service and veterinary settings is preferred.
• Strong organizational and multitasking abilities are essential.

Responsibilities

• Greet clients and manage appointment processes efficiently.
• Handle payments, schedule appointments, and answer client inquiries.
• Maintain cleanliness and organization for a positive client experience.

Skills

Customer Service

Organizational Skills

Multitasking

Communication Skills

Veterinary Terminology Knowledge

Education

High School Diploma

Experience as Veterinary Receptionist or Medical Office Assistant

Job description

Parker Animal Care is hiring a part-time veterinary receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.

What to Expect

As you join our team, expect to be supported in your work and home life with:

• Employee Pet Discounts! Because we know your pets are family, too.
• 401(k) plan
• Guardian voluntary benefits

Salary: $500 signing bonus $18.00 - $20.00 per hour, determined by the candidate's skills, experience, and qualifications.

Schedule: 2 days per week - 10hr shifts. Alternating Saturdays required, other days of the week are negotiable.

Key Responsibilities:

• Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
• Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
• Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
• Assist in maintaining cleanliness and organization to ensure a positive client experience.

Qualifications:

• Previous experience as a veterinary receptionist or medical office assistant preferred.
• Strong organizational and multitasking skills.
• Ability to maintain a calm, professional, and positive demeanor.

About Parker Animal Care

We’re focused on making sure our hospital has the right tools to allow our doctor and medical staff the ability to provide excellent service and care. We provide the highest level of veterinary care and pride ourselves on our client communication and the care and compassion of each member of our team. Parker Animal Clinic believes in a positive work culture and strives to provide a work/life balance to our staff. We promote a positive work environment through team building and a schedule that fits you.