Veterinary Receptionist

Animal Outpatient Specialty Network; Charlotte (NC); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

No weekends or nights

4/10 or 5/8 schedule

Paid vacation

Paid holidays

Competitive wages

Monthly bonuses based on clinic sales

Medical, dental, vision; FSA; short-‑/

401K with employer match

CE opportunities

Uniforms

Employee pet discounts

Job summary

Animal Dermatology Clinic in Charlotte is seeking a receptionist to provide exceptional client service, answer phones, schedule appointments, and maintain patient records. The role emphasizes a friendly, professional demeanor, teamwork, and accurate handling of financial transactions.

Qualified candidates will have a high school diploma, strong communication and organizational skills, and the ability to multitask in a fast-paced environment.

Qualifications

• Experience in a veterinary hospital or doctor's office is a plus.
• Dependable attendance is required.
• Experience working in public (e.g., restaurant, retail or service) is preferred.
• Must be able to lift 40 pounds.
• Ability to walk, bend, squat, stand or reach constantly during an 8-hour day.

Responsibilities

• Client service
• Answer phone calls
• Take accurate messages and book appointments
• Maintain charts and computer records
• Pharmacy and retail sales
• Marketing implementation
• Maintenance/housekeeping
• Financial responsibilities

Skills

Client service

Phone skills

Computer skills

Communication

Teamwork

Organization

Detail oriented

Money handling

Decision making

Multi-tasking

Education

High school diploma

Job description

Job Type
Full-time

Description

Animal Dermatology Group (ADG) is the largest veterinary dermatology business in the U.S., providing the highest quality of specialty care to pets with acute and chronic skin conditions. ADG has over 40 primary practice locations and numerous satellite locations nationwide. With over 80 doctors supporting the ADG medical team, they strive to lead in clinical practice, research and education in our field. In additional to providing advanced, dermatology specialized care to patients and supporting general practice veterinarians in our geographic service areas, ADG participates in drug/product development and clinical trials. ADG also has the largest dermatology residency program approved by the American College of Veterinary Dermatology to support the training of the next generation of dermatologists.

Animal Dermatology Clinic - Charlotte is seeking a Receptionist . We are looking for someone with the following qualities:

• - Energetic
• - Positive
• - Upbeat personality
• - Takes initiative
• - Commitment to the needs of the clinic
• - Punctual
• - Willingness to teach others and share ideas
• - Openness to diversity
• - Adaptability to change
• - Accountable
• - Able to see big picture
• - Professional and caring when dealing with patients/clients/ and maintain a professional appearance and attitude

Requirements

Knowledge, Skills and Abilities (including but not limited to):

• - Excellent client service skills
• - Excellent phone skills
• - Computer skill preferred
• - Excellent communication skills
• - Ability to work in a team oriented environment
• - Organized and detail oriented, ability to take direction, ability to handle money accurately and honestly
• - Possess sound decision making skills and multi-task while working in a stressful environment

Duties (including but not limited to):

• - Client service
• - Answer phone calls
• - Take accurate messages and book appointments
• - Maintain charts and computer records
• - Pharmacy and retail sales
• - Marketing implementation
• - Maintenance/housekeeping
• - Financial responsibilities

Education and Physical Requirements:

• - High school diploma or equivalent required
• - Must have experience working in the public (ie: restaurant, retail or service business)
• - Experience in a veterinary hospital or doctor’s office is a plus
• - Dependable attendance is required
• - Must be able to lift 40 pounds
• - The ability to walk, bend, squat, stand or reach constantly during a minimum 8-hour day

Benefits:

• - No weekends or nights!
• - 4/10 or 5/8 schedule (Monday through Friday) pending your preference
• - Paid vacation
• - Paid holidays
• - Competitive wages
• - Monthly bonuses based on clinic dietary sales
• - Medical, dental, vision, dependent care FSA, and short-term disability benefit options
• - Various voluntary benefit offerings, including hospital indemnity, accident, critical illness, etc.
• - 401K with employer match
• - CE opportunities
• - Uniforms
• - Discounts on services and medications for employee pets

*Some traveling may be required

For more information about Animal Dermatology Clinic, please visit our website animaldermatology.com !