Veterinary Receptionist

ANIMAL DERMATOLOGY GROUP, INC; Colorado Springs (CO); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

5/8 work week

Paid vacation

Paid holidays

Competitive wages

401K with employer match

Medical, dental, vision

Job summary

Animal Dermatology Group, Inc is seeking a Receptionist for its Colorado Springs location. The role focuses on delivering excellent client service, answering phones, booking appointments, and maintaining records in a busy veterinary clinic.

Qualified candidates have strong communication, multitasking and money-handling abilities, with prior veterinary or retail experience preferred. The position offers a Monday–Friday, 5/8 schedule with benefits and potential travel as needed.

Qualifications

• Excellent client service skills.
• Excellent phone skills.
• Computer skills preferred.
• Excellent communication skills.
• Ability to work in a team oriented environment.
• Organized and detail oriented; able to take direction and handle money accurately.

Responsibilities

• Provide outstanding client service and support.
• Answer phone lines and take accurate messages.
• Book appointments and manage schedules.
• Maintain patient charts and computer records.
• Assist with pharmacy and retail sales.
• Support marketing initiatives and clinic operations.
• Maintain cleanliness and organization of the front desk.

Skills

Customer service

Phone skills

Computer skills

Communication

Team player

Organized

Multi-tasking

Cash handling

Education

High school diploma or equivalent

Job description

Job Type

Full-time

Animal Dermatology Group (ADG) is the largest veterinary dermatology business in the U.S., providing the highest quality of specialty care to pets with acute and chronic skin conditions. ADG has over 40 locations nationwide. With over 90 doctors supporting the ADG medical team, they strive to lead in clinical practice, research and education in our field. In addition to providing advanced, dermatology specialized care to patients and supporting general practice veterinarians in our geographic service areas, ADG participates in drug/product development and clinical trials. ADG also has the largest dermatology residency program approved by the American College of Veterinary Dermatology to support the training of the next generation of dermatologists.

Animal Dermatology Clinic - Colorado Springs is seeking a Receptionist.

We are looking for someone with the following qualities:

• Energetic
• Positive
• Upbeat personality
• Takes initiative
• Commitment to the needs of the clinic
• Punctual
• Willingness to teach others and share ideas
• Openness to diversity
• Adaptability to change
• Accountable
• Able to see big picture
• Professional and caring when dealing with patients/clients/ and maintain a professional appearance and attitude

Requirements

Knowledge, Skills and Abilities (including but not limited to)

• Excellent client service skills
• Excellent phone skills
• Computer skill preferred
• Excellent communication skills
• Ability to work in a team oriented environment
• Organized and detail oriented, ability to take direction, ability to handle money accurately and honestly
• Possess sound decision making skills and multi-task while working in a stressful environment

Duties (including But Not Limited To)

• Client service
• Answer phone calls
• Take accurate messages and book appointments
• Maintain charts and computer records
• Pharmacy and retail sales
• Marketing implementation
• Maintenance/ housekeeping
• Financial responsibilities

Education And Physical Requirements

• High school diploma or equivalent required
• Must have experience working in the public (ie: restaurant, retail or service business)
• Experience in a veterinary hospital is required
• Experience in a multi-specialty veterinary hospital is preferred
• Dependable attendance is required
• Must be able to lift 40 pounds
• The ability to walk, bend, squat, stand or reach constantly during a minimum 8-hour day

Benefits

• A 5/8 work week (Monday through Friday) with the possibility of a 4/10 work week (full-time employees only)
• Paid vacation (full-time employees only)
• Paid holidays (full-time employees only)
• Competitive wages
• Monthly bonuses based on clinic dietary sales (full-time employees only)
• Medical, dental, vision, dependent care FSA, and short-term disability benefit options (full-time employees only)
• Various voluntary benefit offerings, including hospital indemnity, accident, critical illness, etc.
• 401K with employer match
• CE opportunities
• Uniforms
• Discounts on services and medications for employee pets
• Some traveling may be required

For more information about Animal Dermatology Clinic, please visit our website animaldermatology.com!

Salary Description

$16.00 - $21.00 / hour depending on experience