Veterinary Receptionist

Animal Outpatient Specialty Network; San Diego (CA); On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

No weekends

Paid vacation

Paid holidays

401K with employer match

Medical/dental/vision

Job summary

Animal Dermatology Clinic in San Diego is seeking a friendly Receptionist to join the front desk team. The role requires delivering excellent client service, handling calls, scheduling appointments, and maintaining records.

Candidates should have a high school diploma, experience in public service, and be comfortable lifting up to 40 pounds; veterinary hospital experience is a plus. The position offers a team oriented environment and opportunities to contribute to clinic operations.

Qualifications

• High school diploma or equivalent required.
• Experience in public (i.e. restaurant, retail or service) is preferred.
• Experience in a veterinary hospital or doctor's office is a plus.
• Dependable attendance is required; must be able to lift 40 pounds and stand for extended periods.

Responsibilities

• Provide excellent client service.
• Answer phone calls and take accurate messages.
• Book appointments and maintain charts and computer records.
• Handle pharmacy and retail sales.
• Assist with marketing implementation and other clinic tasks.
• Maintain cleanliness and organization of front desk and surrounding areas.
• Support financial responsibilities as needed.

Skills

Client service

Phone skills

Communication skills

Team player

Attention to detail

Multitasking

Computer skills

Education

High school diploma

Job description

Description

Animal Dermatology Group (ADG) is the largest veterinary dermatology business in the U.S., providing the highest quality of specialty care to pets with acute and chronic skin conditions. ADG has over 40 locations nationwide. With over 80 doctors supporting the ADG medical team, they strive to lead in clinical practice, research and education in our field. In additional to providing advanced, dermatology specialized care to patients and supporting general practice veterinarians in our geographic service areas, ADG participates in drug/product development and clinical trials. ADG also has the largest dermatology residency program approved by the American College of Veterinary Dermatology to support the training of the next generation of dermatologists.

Animal Dermatology Clinic - San Diego is seeking a Receptionist. We are looking for someone with the following qualities:

• Energetic
• Positive
• Upbeat personality
• Takes initiative
• Commitment to the needs of the clinic
• Punctual
• Willingness to teach others and share ideas
• Openness to diversity
• Adaptability to change
• Accountable
• Able to see big picture
• Professional and caring when dealing with patients/clients/ and maintain a professional appearance and attitude

Requirements

Knowledge, Skills and Abilities (including but not limited to):

• Excellent client service skills
• Excellent phone skills
• Computer skill preferred
• Excellent communication skills
• Ability to work in a team oriented environment
• Organized and detail oriented, ability to take direction, ability to handle money accurately and honestly
• Possess sound decision making skills and multi-task while working in a stressful environment

Duties (including but not limited to):

• Client service
• Answer phone calls
• Take accurate messages and book appointments
• Maintain charts and computer records
• Pharmacy and retail sales
• Marketing implementation
• Maintenance/housekeeping
• Financial responsibilities

Education and Physical Requirements:

• High school diploma or equivalent required
• Must have experience working in the public (ie: restaurant, retail or service business)
• Experience in a veterinary hospital or doctor's office is a plus
• Dependable attendance is required
• Must be able to lift 40 pounds
• The ability to walk, bend, squat, stand or reach constantly during a minimum 8-hour day

Benefits:

• No weekends
• Paid vacation (full-time employees only)
• Paid holidays (full-time employees only)
• Competitive wages
• Monthly bonuses based on clinic dietary sales (full-time employees only)
• Medical, dental, vision, dependent care FSA, and short-term disability benefit options (full-time employees only)
• Various voluntary benefit offerings, including hospital indemnity, accident, critical illness, etc.
• 401K with employer match
• CE opportunities
• Uniforms
• Discounts on services and medications for employee pets

*Some traveling may be required

For more information about Animal Dermatology Clinic, please visit our website animaldermatology.com!