Veterinary Receptionist

Talentify; Annapolis (MD); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

5/8 work week

Paid vacation

Paid holidays

Competitive wages

Monthly bonuses (clinic dietary sales)

Medical, dental, vision, FSA, short‑/d

401K with employer match

CE opportunities

Uniforms

Discounts on services/medications for

Job summary

Animal Dermatology Clinic - Annapolis is seeking a receptionist to join the team. The candidate should be energetic, personable, and proactive, with a commitment to patient and client needs. Responsibilities include answering calls, booking appointments, maintaining records, and assisting with pharmacy sales.

Experience in a veterinary setting is a plus; high school diploma required. This is a full-time position with opportunities for growth and benefits including medical/dental/vision, 401(k),

Qualifications

• Excellent client service skills.
• Excellent phone skills.
• Strong communication and teamwork abilities.
• Organized, detail oriented, and able to multi-task in a fast-paced environment.
• Ability to lift up to 40 pounds and perform physical tasks.
• Experience in veterinary or medical setting is a plus.
• Dependable attendance required.

Responsibilities

• Provide client service and assist clients.
• Answer phone calls and take messages.
• Book appointments and manage scheduling.
• Maintain charts and computer records.
• Assist with pharmacy and retail sales.
• Support marketing initiatives.
• Perform maintenance/ housekeeping tasks.
• Handle financial responsibilities.

Skills

Client service

Phone skills

Computer skills

Communication

Teamwork

Organized/detail oriented

Money handling

Decision making/multi-tasking

Education

High school diploma or equivalent

Job description

Description

Animal Dermatology Group (ADG) is the largest veterinary dermatology business in the U.S., providing the highest quality of specialty care to pets with acute and chronic skin conditions. ADG has over 50 locations nationwide. With over 90 doctors supporting the ADG medical team, they strive to lead in clinical practice, research and education in our field. In additional to providing advanced, dermatology specialized care to patients and supporting general practice veterinarians in our geographic service areas, ADG participates in drug/product development and clinical trials. ADG also has the largest dermatology residency program approved by the American College of Veterinary Dermatology to support the training of the next generation of dermatologists.

Animal Dermatology Clinic - Annapolis is seeking a Receptionist. We are looking for someone with the following qualities:

• Energetic
• Positive
• Upbeat personality
• Takes initiative
• Commitment to the needs of the clinic
• Punctual
• Willingness to teach others and share ideas
• Openness to diversity
• Adaptability to change
• Accountable
• Able to see big picture
• Professional and caring when dealing with patients/clients/ and maintain a professional appearance and attitude

Requirements

Knowledge, Skills and Abilities (including but not limited to):

• Excellent client service skills
• Excellent phone skills
• Computer skill preferred
• Excellent communication skills
• Ability to work in a team oriented environment
• Organized and detail oriented, ability to take direction, ability to handle money accurately and honestly
• Possess sound decision making skills and multi-task while working in a stressful environment

Duties (including but not limited to):

• Client service
• Answer phone calls
• Take accurate messages and book appointments
• Maintain charts and computer records
• Pharmacy and retail sales
• Marketing implementation
• Maintenance/ housekeeping
• Financial responsibilities

Education and Physical Requirements:

• High school diploma or equivalent required
• Must have experience working in the public (ie: restaurant, retail or service business)
• Experience in a veterinary hospital or doctor's office is a plus
• Dependable attendance is required
• Must be able to lift 40 pounds
• The ability to walk, bend, squat, stand or reach constantly during a minimum 8-hour day

Benefits:

• A 5/8 work week (Monday through Friday) with the possibility of a 4/10 work week (full-time employees only)
• Paid vacation (full-time employees only)
• Paid holidays (full-time employees only)
• Competitive wages
• Monthly bonuses based on clinic dietary sales (full-time employees only)
• Medical, dental, vision, dependent care FSA, and short-term disability benefit options (full-time employees only)
• Various voluntary benefit offerings, including hospital indemnity, accident, critical illness, etc.
• 401K with employer match
• CE opportunities
• Uniforms
• Discounts on services and medications for employee pets

*Some traveling may be required

For more information about Animal Dermatology Clinic, please visit our website animaldermatology.com!