Veterinary Receptionist

Animal Outpatient Specialty Network; Charlotte (NC); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

No weekends or nights

4/10 or 5/8 schedule

Paid vacation

Paid holidays

Competitive wages

401K with employer match

CE opportunities

Uniforms

Discounts on services and medications

Job summary

Animal Dermatology Clinic in Charlotte, NC seeks a friendly receptionist to manage front desk duties and patient check-ins in a fast-paced veterinary setting.

You will answer phones, schedule appointments, maintain records, assist with retail and pharmacy, and support the clinic with a positive, client-focused approach.

No weekends or nights; 4/10 or 5/8 options; competitive wages and benefits including vacations, holidays, and 401(k).

Qualifications

• High school diploma or equivalent required.
• Experience in customer service or retail is valued.
• Experience in a veterinary setting is a plus.
• Dependable attendance required.
• Must be able to lift up to 40 pounds.

Responsibilities

• Provide excellent client service and greet clients.
• Answer phone calls and take messages.
• Book appointments and maintain charts.
• Assist with pharmacy and retail sales.
• Support marketing initiatives and general housekeeping.
• Handle financial responsibilities.

Skills

Excellent client service

Excellent phone skills

Excellent communication

Team oriented

Organized & detail oriented

Multi-tasking

Money handling

Education

High school diploma or equivalent

Tools

Computer skills

Job description

Description

Animal Dermatology Group (ADG) is the largest veterinary dermatology business in the U.S., providing the highest quality of specialty care to pets with acute and chronic skin conditions. ADG has over 40 primary practice locations and numerous satellite locations nationwide. With over 80 doctors supporting the ADG medical team, they strive to lead in clinical practice, research and education in our field. In additional to providing advanced, dermatology specialized care to patients and supporting general practice veterinarians in our geographic service areas, ADG participates in drug/product development and clinical trials. ADG also has the largest dermatology residency program approved by the American College of Veterinary Dermatology to support the training of the next generation of dermatologists.

Animal Dermatology Clinic - Charlotte is seeking a Receptionist. We are looking for someone with the following qualities:

• Energetic
• Positive
• Upbeat personality
• Takes initiative
• Commitment to the needs of the clinic
• Punctual
• Willingness to teach others and share ideas
• Openness to diversity
• Adaptability to change
• Accountable
• Able to see big picture
• Professional and caring when dealing with patients/clients/ and maintain a professional appearance and attitude

Requirements

Knowledge, Skills and Abilities (including but not limited to):

• Excellent client service skills
• Excellent phone skills
• Computer skill preferred
• Excellent communication skills
• Ability to work in a team oriented environment
• Organized and detail oriented, ability to take direction, ability to handle money accurately and honestly
• Possess sound decision making skills and multi-task while working in a stressful environment

Duties (including but not limited to):

• Client service
• Answer phone calls
• Take accurate messages and book appointments
• Maintain charts and computer records
• Pharmacy and retail sales
• Marketing implementation
• Maintenance/housekeeping
• Financial responsibilities

Education and Physical Requirements:

• High school diploma or equivalent required
• Must have experience working in the public (ie: restaurant, retail or service business)
• Experience in a veterinary hospital or doctor’s office is a plus
• Dependable attendance is required
• Must be able to lift 40 pounds
• The ability to walk, bend, squat, stand or reach constantly during a minimum 8-hour day

Benefits:

• No weekends or nights!
• 4/10 or 5/8 schedule (Monday through Friday) pending your preference
• Paid vacation
• Paid holidays
• Competitive wages
• Monthly bonuses based on clinic dietary sales
• Medical, dental, vision, dependent care FSA, and short-term disability benefit options
• Various voluntary benefit offerings, including hospital indemnity, accident, critical illness, etc.
• 401K with employer match
• CE opportunities
• Uniforms
• Discounts on services and medications for employee pets

*Some traveling may be required

For more information about Animal Dermatology Clinic, please visit our website animaldermatology.com!