Veterinary Receptionist

Vetpartners; Centreville (VA); On-site; USD 10,000 - 60,000; Full time

Job summary

Caring Hands Centreville is hiring a full-time front-desk receptionist to create a welcoming atmosphere for veterinary clients. This role requires excellent customer service skills, the ability to multitask, and knowledge of veterinary terminology. With a comprehensive benefits package and supportive work environment, you will play a key role in client relations and care.

Benefits

Comprehensive benefits package including medical, dental, and vision insurance

Paid time off

401(k) plan for full-time employees

Qualifications

• Customer service professional with strong multitasking skills.
• Ability to maintain a calm and positive demeanor in a fast-paced environment.

Responsibilities

• Greet clients and their pets, manage appointment sign-in and details.
• Handle payments, process credit/debit transactions, and schedule future appointments.
• Assist with maintaining cleanliness to ensure a positive client experience.

Skills

Customer service

Organizational skills

Multitasking

Veterinary terminology

Education

Previous experience as a veterinary receptionist or medical office assistant

Job description

Caring Hands Centreville is hiring a full-time front-desk receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.

What to Expect

As you join our team, expect to be supported in your work and home life with:

• A comprehensive benefits package, including medical, dental, and vision insurance
• Paid time off and a 401(k) plan for full-time employees

Salary: $16.00-$20.00 per hour dependent on experience

Schedule: A mix of AM and PM shifts. Every other Saturdays

Key Responsibilities:

• Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
• Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
• Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
• Assist in maintaining cleanliness and organization to ensure a positive client experience.

Qualifications:

• Previous experience as a veterinary receptionist or medical office assistant preferred
• Strong organizational and multitasking skills
• Ability to maintain a calm, professional, and positive demeanor

About Caring Hands Centreville

Caring Hands Animal Hospitals are large, well-equipped, AAHA-accredited facilities. We offer convenient hours six days a week and have an open-door policy to provide excellent service to our clients. Our full-service hospitals offer state of the art care for our patients including computerized patient records, digital radiography, and in-house laboratory.

Create a Job Alert

Interested in building your career at Veterinary Practice Partners? Get future opportunities sent straight to your email.

Accepted file types: pdf, doc, docx, txt, rtf

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

Are you at least 18 years of age or older? * Select...

Are you legally authorized to work in the United States? * Select...

Are you able to fulfill the job duties and responsibilities of the position for which you are applying? * Select...

How many years of experience do you have in the veterinary field? *

Do you have any restrictions in your schedule? *

What hourly pay rate do you require? *

I would like to receive updates about this job and/or other jobs from a recruiter via SMS. Please select yes or no. * Select...

If you said yes, you can always opt-out by replying STOP.