Veterinary Receptionist

Fox Creek Veterinary; Wildwood (MO); On-site; USD 10,000 - 60,000; Full time

Job summary

Fox Creek Veterinary Hospital is hiring a full-time Veterinary Receptionist in Wildwood. This role involves being the first point of contact for clients, managing appointments and ensuring a positive experience for pet owners while handling administrative tasks. The ideal candidate has strong customer service skills and a passion for animal care.

Benefits

Medical, dental, and vision insurance

Paid time off

Employee pet discount

401(k) with company match

Qualifications

• Previous experience as a veterinary receptionist is preferred.
• Strong organizational and multitasking skills.
• Ability to maintain a calm, professional, and positive demeanor.

Responsibilities

• Greet clients and their pets, and complete the appointment sign-in process.
• Answer client calls for appointments and hospital inquiries.
• Maintain cleanliness and organization to ensure a positive client experience.

Skills

Organizational skills

Multitasking skills

Communication skills

Calm demeanor

Job description

Fox Creek Veterinary Hospital at Wildwoodis hiring a full-time Veterinary Receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.

What to Expect

As you join our mission to provide the very best care combined with the latest and most up-to-date facilities and equipment, expect to be supported in your work and home life with:

• All the benefits you deserve—medical, dental, vision, retirement for full-time employees
• Paid time off. Take the time you need to recharge.
• Employee pet discount because we know your pets are family, too.
• 401(k) with a generous company match to help you invest in your future while you care for pets today.

Salary: $15.00 - $18.00 per hour, determined by the candidate's skills, experience, and qualifications.

Schedule: Varied hours, starting as early as 7 AM and ending as late as 8 PM. Morning, evening, and weekend shifts are required, with the commitment to work one holiday per year.

Key Responsibilities:

• Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
• Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
• Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
• Assist in maintaining cleanliness and organization to ensure a positive client experience.

Qualifications:

• Previous experience as a veterinary receptionist is preferred.
• Strong organizational and multitasking skills
• Ability to maintain a calm, professional, and positive demeanor

About Fox Creek Veterinary Hospital in Wildwood, MO

Fox Creek Veterinary Hospital was founded in October 2000 with the mission to provide the very best care combined with the latest and most up-to-date facilities and equipment. Our staff, as a team, is dedicated through continuing education and compassion to provide our patients with the level of care we would demand for our own pets.

As anAAHA-Accredited practice, these principles are our passion and by fulfilling them, we are living our dream of knowing that we make a difference by helping animals every day.

We are happy to see Canine, Feline, Equine, and Pocket Pets!

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