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Veterinary Receptionist

Cahaba Valley Animal Clinic

Birmingham (AL)

On-site

USD 10,000 - 60,000

Full time

6 days ago

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Job summary

Cahaba Valley Animal Clinic seeks a full-time Veterinary Receptionist in Birmingham, AL. This role is essential for welcoming clients and their pets warmly while managing schedules and providing support. With a focus on customer service and teamwork, this position ensures a smooth clinic experience. Flexible hours and a strong benefits package are included for qualifying candidates.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) with company match

Paid Time Off

Employee Discounts on Services

Flexible Scheduling Options

Ongoing Training

Career Advancement Paths

Supportive Team Culture

Qualifications

1–2 years in a veterinary receptionist or customer service role preferred.
Clear, confident communication with clients and teammates required.
Ability to juggle tasks, stay organized, and remain calm under pressure.

Responsibilities

Greet clients and pets with a friendly smile.
Manage appointment scheduling and front desk flow.
Answer incoming calls and educate pet parents on services.

Skills

Communication Skills

Multitasking

Customer Service

Tools

Medical Record Software

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Description

Are you passionate about pets and people? Do you thrive in a fast-paced, team-oriented environment where every day is different? Cahaba Valley Animal Clinic is on the lookout for a

Department: Receptionists

Location: Birmingham, Alabama

Compensation: $15.00 - $17.00 / hour

Description

Are you passionate about pets and people? Do you thrive in a fast-paced, team-oriented environment where every day is different? Cahaba Valley Animal Clinic is on the lookout for a motivated, compassionate, and customer-service-focused Full-Time Veterinary Receptionist to be the welcoming face of our clinic!

As the first point of contact for our clients and their furry companions, you’ll play a vital role in creating a warm, professional, and organized experience from the moment they walk through our doors. If you love working with animals and people—and can juggle a phone, a smile, and a calendar all at once—this may be the perfect fit for you.

What You'll Do:

Be the Face of the Clinic: Greet every client and pet with a friendly smile and warm welcome.
Keep Things Running Smoothly: Manage appointment scheduling, confirmations, cancellations, and front desk flow.
Master the Phones: Answer incoming calls, book appointments, and provide basic information about services with professionalism and empathy.
Support Our Clients: Educate pet parents on services and general pet care questions, while ensuring they feel valued and understood.
Handle Payments with Precision: Process transactions, manage client accounts, and maintain accurate records.
Keep Data Clean: Enter and update client and pet information in our EMR system quickly and accurately.
Be a Team Player: Work hand-in-hand with our veterinarians, techs, and fellow receptionists to ensure the best client and patient experience.
Turn Problems into Positives: Handle client concerns with professionalism, care, and a solutions-focused mindset.

What You Bring to the Table:

Experience: 1–2 years in a veterinary receptionist or veterinary CSR role is highly preferred, but if you’re a quick learner with a heart for customer service, we’re open to training!
Communication Skills: Clear, confident, and kind communication with both clients and teammates.
Multitasking Superpower: Ability to juggle tasks, stay organized, and remain calm under pressure.
Tech-Savvy: Comfortable navigating computer systems, including scheduling and medical record software.
Team Mentality: Cooperative spirit and willingness to pitch in wherever needed.
Flexible Availability: Must be able to work at least four days a week, including rotating Saturdays.

What We Offer in Return:

We know that a strong team is built on support, respect, and great benefits. When you join Cahaba Valley Animal Clinic full-time, you’ll enjoy:

Competitive Pay: Hourly rate based on your experience and skills.
Robust Benefits Package: Including health, dental, and vision insurance, 401(k) with company match, paid time off (PTO), and more.
Employee Perks: Enjoy generous staff discounts on veterinary services and products for your own pets.
Work-Life Balance: We offer flexible scheduling options to help you maintain a healthy balance, while meeting clinic needs.
Professional Development: We believe in growing our team from within. We offer ongoing training and clear paths for career advancement.
Positive Culture: Join a supportive, close-knit team that believes in working hard, having fun, and making a difference every single day.

Seniority level

Seniority level
Entry level

Employment type

Employment type
Full-time

Job function

Job function
Health Care Provider
Industries
Veterinary Services

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