Veterinary Receptionist

Veterinary Practice Partners; Wildwood (MO); On-site; USD 10,000 - 60,000; Full time

Job summary

A veterinary hospital in Wildwood, MO is seeking a dedicated Veterinary Receptionist to enhance client experiences. This position is vital for creating positive interactions with clients and their pets, ensuring smooth operations in a busy veterinary environment. You will enjoy competitive pay and comprehensive benefits including medical, dental, and a 401(k) plan.

Benefits

Medical, dental, vision benefits

Paid time off

Employee pet discount

401(k) plan with company match

Qualifications

• Customer service experience preferred, especially in a veterinary setting.
• Strong organizational and multitasking skills required.
• Ability to maintain a calm, professional demeanor.

Responsibilities

• Greet clients and their pets, handle appointment sign-ins and confirmations.
• Process payments and manage scheduling for future appointments.
• Answer client calls regarding appointments and medication refills.

Skills

Organization

Multitasking

Customer Service

Education

Experience as a veterinary receptionist

Job description

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Fox Creek Veterinary Hospital at Wildwood is hiring a full-time Veterinary Receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.

What To Expect

As you join our mission to provide the very best care combined with the latest and most up-to-date facilities and equipment, expect to be supported in your work and home life with:

• All the benefits you deserve—medical, dental, vision, retirement for full-time employees
• Paid time off. Take the time you need to recharge.
• Employee pet discount because we know your pets are family, too.
• 401(k) with a generous company match to help you invest in your future while you care for pets today.
  
  

Salary: $15.00 - $18.00 per hour, determined by the candidate's skills, experience, and qualifications.

Schedule: Varied hours, starting as early as 7 AM and ending as late as 8 PM. Morning, evening, and weekend shifts are required, with the commitment to work one holiday per year.

Key Responsibilities:

• Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
• Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
• Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
• Assist in maintaining cleanliness and organization to ensure a positive client experience.
  
  

Qualifications:

• Previous experience as a veterinary receptionist is preferred.
• Strong organizational and multitasking skills
• Ability to maintain a calm, professional, and positive demeanor
  
  

About Fox Creek Veterinary Hospital In Wildwood, MO

Fox Creek Veterinary Hospital was founded in October 2000 with the mission to provide the very best care combined with the latest and most up-to-date facilities and equipment. Our staff, as a team, is dedicated through continuing education and compassion to provide our patients with the level of care we would demand for our own pets.

As an AAHA-Accredited practice, these principles are our passion and by fulfilling them, we are living our dream of knowing that we make a difference by helping animals every day.

We are happy to see Canine, Feline, Equine, and Pocket Pets!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Veterinary

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