Veterinary Receptionist

Armstrong Pet Hospital; California (MO); On-site; USD 36,000 - 42,000; Full time

Job summary

Armstrong Pet Hospital is seeking a Veterinary Receptionist (Client Service Representative) to welcome clients and their pets. You will manage appointments, assist with payments, and relay messages to veterinarians and technicians.

The role requires strong customer service, multitasking ability, and comfort with scheduling software. Weekend availability is helpful in delivering outstanding client care and supporting a calm, compassionate team environment.

Qualifications

• Experience in a veterinary or medical office preferred.
• Excellent customer service and communication skills.
• Ability to multitask in a fast-paced environment.
• Comfortable with computer systems and scheduling software.
• Passionate about animals and dedicated to client care.
• Flexible schedule, including weekends.

Responsibilities

• Greet clients warmly and check them in for appointments.
• Answer incoming calls, schedule appointments, and provide basic information.
• Process payments, invoices, and maintain accurate records.
• Relay messages and prescription requests to veterinarians and techs.
• Keep the reception area clean, welcoming, and well-stocked.
• Provide emotional support and compassion to pet owners.

Skills

Customer service

Communication

Multitasking

Computer systems & scheduling software

Compassion for animals

Tools

Scheduling software

Job description

Job Description

Veterinary Receptionist (Client Service Representative)

As a Veterinary CSR, you’ll be the friendly face and calming voice that welcomes our clients and their pets. Your role is essential in creating a warm, organized, and efficient experience from the moment clients walk through our doors or call on the phone.

What You’ll Do:

• Greet clients warmly and check them in for appointments.
• Answer incoming calls, schedule appointments, and provide basic information.
• Process payments, invoices, and maintain accurate records.
• Relay messages and prescription requests to veterinarians and techs.
• Keep the reception area clean, welcoming, and well‑stocked.
• Provide emotional support and compassion to pet owners.

What We’re Looking For:

• Experience in a veterinary or medical office preferred.
• Excellent customer service and communication skills.
• Ability to multitask in a fast‑paced environment.
• Comfortable with computer systems and scheduling software.
• Passionate about animals and dedicated to client care.
• Flexible schedule, including availability on weekends.

Company Description

We are a compassionate and client‑focused veterinary practice dedicated to providing top‑tier care for pets. We pride ourselves on offering exceptional customer service and ensuring that every client and their pet receive the best experience possible. We are currently seeking a friendly and motivated Veterinary Customer Service Representative (CSR) and Veterinary Assistant to join our team.

Company Description

We are a compassionate and client‑focused veterinary practice dedicated to providing top‑tier care for pets. We pride ourselves on offering exceptional customer service and ensuring that every client and their pet receive the best experience possible. We are currently seeking a friendly and motivated Veterinary Customer Service Representative (CSR) and Veterinary Assistant to join our team.