Veterinary Receptionist

Western Veterinary Partners; Calera (AL); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a thriving animal hospital as a Veterinary Receptionist! You will be the first point of contact, managing appointments and fostering a positive experience for clients. This role offers part-time or full-time options, along with comprehensive benefits and a collaborative work culture.

Benefits

Health package: Medical, dental, and vision insurance

401k options

Paid time off

Life insurance and disability

Employee Assistance Program

Great team culture

Qualifications

• Experience in fast-paced customer service is required.
• Candidates must be friendly, outgoing, and detail-oriented.

Responsibilities

• Manage the flow of appointments and provide customer service.
• Process financial transactions and answer inquiries.

Skills

Customer Service

Detail-oriented

Multi-tasking

Teamwork

Communication

Tools

Veterinary Software

Job description

MAC Animal Hospital is seeking an experienced Veterinary Receptionist to join our team!

As the face of the hospital, they greet visitors with warmth and compassion, fostering trust in the veterinary team and ensuring a welcoming atmosphere.

In this role, you will schedule and manage the flow of appointments, provide empathetic customer service while multi-tasking between a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide. This position is ideal for candidates with a background in fast-paced customer service who are friendly and outgoing, detail-oriented, excellent at multi-tasking, and committed to contributing to a team-focused environment.

This position is open to part-time or full-time. Full-time schedule is 3 10-hour days, 2 half-days (one being Saturday). Two Saturdays per month are required.

Full-time benefits and compensation:

• Compensation: $12.00-$15.00/hour (based on experience) **per hour worked
• FT Scheduling: Monday-Friday (NO WEEKENDS)
• Health package: Medical, dental, and vision insurance (HSA option)
• 401k options
• Paid time off **in accordance with site policy and applicable law
• Life insurance and disability
• Employee Assistance Program
• Great team culture
• And more!
• Team players with exceptional communication and multi-tasking abilities
• Detail-oriented individuals with great organizational skills
• Personable and professional individuals who enjoy connecting with clients as well as the team
• Individuals who take the initiative and are willing to lend a helping hand
• Veterinary professionals who have a passion for helping animals
• Individuals with veterinary software knowledge and/or prior experience working with animals

Join the Team at MAC Animal Hospital!
Located in Calera, Alabama, MAC Animal Hospital is a thriving 4-doctor walk-in clinic providing everything from wellness care and sick visits to surgery, dental services, and in-house lab diagnostics. But what truly sets us apart is our people.

We’re a close-knit, supportive team that believes in lifting each other up and creating a positive, collaborative work environment. Every day brings new challenges, and we face them together—with grace, humor, and a shared commitment to excellent patient care.

We also place a strong emphasis on mentorship and professional growth. Whether you're just starting out or looking to expand your skills, we’re here to help you thrive and feel at home for the long term.

Come grow with us—we’re excited to meet you!

*To determine specific pay Company will consider the following factors: the applicant’s education, training, or experience related to the job position, geographic location where the work is performed, and other relevant factors. **During the process, you may request more information about compensation and benefits for your specific location where the work is performed. Where required under applicable law, WVP provides eligible employees with leave, and similar benefits programs, all in accordance with state and local law. WVP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any other protected characteristic under federal, state or local laws. WVP will consider qualified applicants with a criminal history, in a manner consistent with the requirements of applicable state and local laws. Qualified Applicants with disabilities are entitled to reasonable accommodations under applicable state and local law, and the Americans with Disabilities Act. Please contact People Operations, if you need assistance completing the application process.

About the company

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