Veterinary Receptionist

Wewokaanimalhospital; Oklahoma; On-site; USD 10,000 - 60,000; Part time

Job summary

Wewoka Animal Hospital is hiring a part-time Veterinary Receptionist who will serve as the first point of contact for clients, ensuring a welcoming atmosphere. The role involves managing appointments, handling payments, and maintaining a professional demeanor in a fast-paced environment. Ideal candidates should have strong customer service skills and experience in a veterinary or medical setting.

Benefits

Employee pet discount

401(k) with company match

Qualifications

• Previous experience as a veterinary receptionist preferred.
• Ability to maintain a calm and professional demeanor during busy times.
• Excellent communication skills for handling client inquiries and appointments.

Responsibilities

• Greet clients and process their appointments.
• Manage phone calls and handle payments.
• Assist in maintaining a clean and organized reception area.

Skills

Strong organizational skills

Customer service

Ability to multitask

Job description

Wewoka Animal Hospital is hiring a part-time Veterinary Receptionist tobe the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.

What to Expect

As you join our mission, expect to be supported in your work and home life with:

• Employee pet discount because we know your pets are family, too.
• 401(k) with a generous company match to help you invest in your future while you care for pets today

Salary: $12.00 - $14.00 per hour, determined by the candidate's skills, experience, and qualifications.

Schedule: This is a part-time position averaging 20-30 hours per week, 2-3 days per week, and rotating half-day Saturday shifts at sister location Shawnee Animal Hospital.

Key Responsibilities:

• Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
• Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
• Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
• Assist in maintaining cleanliness and organization to ensure a positive client experience.

Qualifications:

• Previous experience as a veterinary receptionist or medical office assistant preferred
• Strong organizational and multitasking skills
• Ability to maintain a calm, professional, and positive demeanor

About Wewoka Animal Hospital

At Wewoka Animal Hospital, we’re focused on making sure our hospital has the right tools to allow our doctors and medical staff the ability to provide excellent service and care to the small, large and exotic animals in our area. In addition to diagnostic and preventative services, our hospital is equipped with digital radiography, in-house labs, endoscopy, cold laser therapy, ultrasound and portable x-ray. We also offer TightRope CCL repairs, shockwave therapy and ophthalmology services.

We don’t just work though; we have a lot of fun too! Birthday parties? We love cake! Movie nights and dinner? Sign us up! Our team is committed to finding a way to laugh and have fun each day. From in-work events to after-hours teambuilding, we genuinely care about and support each other. And that softball team? We’re working on it!

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