Veterinary Receptionist

Animal Dermatology; Austin (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

Animal Dermatology Clinic - Austin is seeking a Receptionist with exceptional client service skills and an upbeat personality. The role involves client interaction, appointment scheduling, and maintaining accurate records. We offer a supportive environment with benefits for full-time employees, including competitive wages and opportunities for advancement.

Benefits

Paid vacation

Paid holidays

Monthly bonuses based on clinic sales

Medical, dental, vision, and disability benefits

401K with employer match

Discounts on services and medications for employee pets

Qualifications

• Experience in a public-facing job like retail or service is required.
• Experience in a veterinary hospital or doctor's office is a plus.
• Dependable attendance is required.

Responsibilities

• Client service including answering phone calls and booking appointments.
• Maintaining charts and records in the computer.
• Handling financial transactions and marketing implementations.

Skills

Excellent client service skills

Excellent phone skills

Excellent communication skills

Organized and detail oriented

Sound decision making skills

Ability to work in a team

Education

High school diploma or equivalent

Job description

Description

Animal Dermatology Group (ADG) is the largest veterinary dermatology business in the U.S., providing the highest quality of specialty care to pets with acute and chronic skin conditions. ADG has over 40 locations nationwide. With over 90 doctors supporting the ADG medical team, they strive to lead in clinical practice, research and education in our field. In additional to providing advanced, dermatology specialized care to patients and supporting general practice veterinarians in our geographic service areas, ADG participates in drug/product development and clinical trials. ADG also has the largest dermatology residency program approved by the American College of Veterinary Dermatology to support the training of the next generation of dermatologists.

Animal Dermatology Clinic - Austin is seeking a Receptionist. We are looking for someone with the following qualities:

• Energetic
• Positive
• Upbeat personality
• Takes initiative
• Commitment to the needs of the clinic
• Punctual
• Willingness to teach others and share ideas
• Openness to diversity
• Adaptability to change
• Accountable
• Able to see big picture
• Professional and caring when dealing with patients/clients/ and maintain a professional appearance and attitude

Requirements

Knowledge, Skills and Abilities (including but not limited to):

• Excellent client service skills
• Excellent phone skills
• Computer skill preferred
• Excellent communication skills
• Ability to work in a team oriented environment
• Organized and detail oriented, ability to take direction, ability to handle money accurately and honestly
• Possess sound decision making skills and multi-task while working in a stressful environment

Duties (including but not limited to):

• Client service
• Answer phone calls
• Take accurate messages and book appointments
• Maintain charts and computer records
• Pharmacy and retail sales
• Marketing implementation
• Maintenance/ housekeeping
• Financial responsibilities

Education and Physical Requirements:

• High school diploma or equivalent required
• Must have experience working in the public (ie: restaurant, retail or service business)
• Experience in a veterinary hospital or doctor’s office is a plus
• Dependable attendance is required
• Must be able to lift 40 pounds
• The ability to walk, bend, squat, stand or reach constantly during a minimum 8-hour day

Benefits:

• A 5/8 work week (Monday through Friday) with the possibility of a 4/10 work week (full-time employees only)
• Paid vacation (full-time employees only)
• Paid holidays (full-time employees only)
• Competitive wages
• Monthly bonuses based on clinic dietary sales (full-time employees only)
• Medical, dental, vision, dependent care FSA, and short-term disability benefit options (full-time employees only)
• Various voluntary benefit offerings, including hospital indemnity, accident, critical illness, etc.
• 401K with employer match
• CE opportunities
• Uniforms
• Discounts on services and medications for employee pets

*Some traveling may be required

For more information about Animal Dermatology Clinic, please visit our website animaldermatology.com!