Veterinary Receptionist

American Veterinary Group (AVG); Apex (NC); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental & Vision Options)

401k Match

Generous paid time off (PTO)

Paid Parental Leave

Short-term and long-term disability options

Discounted Veterinary Care

Tuition assistance for Veterinary Technician Students

Job summary

A veterinary care provider in Apex, NC is seeking a Veterinary Receptionist to deliver exceptional patient care and client service in a busy multi-doctor animal hospital. The role requires clear communication and organizational skills. Responsibilities include answering calls, scheduling appointments, and maintaining hospital paperwork. Ideal candidates will demonstrate dependable professionalism and be able to work flexible hours, including weekends. This position provides various benefits including health care plans and paid time off.

Qualifications

• Demonstrates professionalism and dependability.
• Energetic personality with excellent work ethic.
• Willingness to work flexible hours including weekends.

Responsibilities

• Answer phone calls and schedule appointments.
• Greet clients and maintain paperwork.
• Review invoices and discharge instructions.

Skills

Customer Service Experience

Ability to lift 40 lbs

Communication skills

Organizational skills

Multitasking abilities

Job description

Veterinary Receptionist – American Veterinary Group (AVG)

Department: General Practice Hospitals

Location: Animal Hospital of Peak Plaza

Overview

Our hospital is seeking a Veterinary Receptionist to help provide outstanding patient care and client service in a fast‑paced, multi‑doctor animal hospital. The Veterinary Receptionist is responsible for maintaining front‑of‑house duties. These tasks vary by day but can include answering phone calls, scheduling appointments, greeting clients, maintaining hospital required paperwork and reviewing invoices or discharge instructions. Clear communication and organizational skills are key to success.

Ideal Candidate

• Demonstrates professionalism, dependability, healthy and positive communication skills, and the ability to multitask in a hands‑on environment.
• Energetic people‑and‑pet person with excellent work ethic and social and organizational skills.
• Compassionate/caring.
• Willing to work flexible hours including weekends.
• Can work individually, as well as on a team.
• Self‑starter personality that can complete daily tasks without constant direction.

Skills, Knowledge & Expertise

• Prior Customer Service Experience.
• Must be able to lift 40 lbs.
• This position requires regular on‑site presence as an essential function of the role. Due to the nature of veterinary hospital operations, in‑person attendance is necessary to support patient care, respond to time‑sensitive needs, collaborate with clinical teams, and maintain the safety and well‑being of patients, clients, and staff.
• We are committed to providing equal employment opportunities and will consider requests for reasonable accommodation in accordance with the Americans with Disabilities Act (ADA) and applicable laws.

Benefits

• Health Care Plan (Medical, Dental & Vision Options)
• 401k Match
• Generous paid time off (PTO)
• Paid Parental Leave + Paid Maternity Leave
• One (1) Work/Life Balance day off
• Short‑term and long‑term disability options
• Supplemental insurance options
• Discounted Veterinary Care
• Scrub allowance
• Hands‑on and e‑training
• Professional growth opportunities
• Tuition assistance for prospective Veterinary Technician Students

Seniority level: Associate

Employment type: Full‑time

Job function: Health Care Provider

Industries: Veterinary Services

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