Veterinary Receptionist

National Veterinary Associates; Alexandria (VA); On-site; USD 32,000 - 42,000; Full time

Job summary

Belle Haven Animal Medical Centre in Alexandria, VA is seeking an enthusiastic support staff member to greet clients and assist with daily operations.

You will answer phones, schedule appointments, process payments, and help maintain client records in the practice software while ensuring a clean waiting area. The role requires a minimum of 6 months related experience and a team-focused attitude.

Responsibilities

• Greet clients, respond to questions, and assist with daily front-desk tasks.
• Answer phone calls, screen for service needs, and schedule appointments.
• Process incoming and outgoing payments and manage mail/e-mail.
• Maintain client information and service data in the practice software.
• Ensure waiting area cleanliness and escalate complex matters to senior staff.

Job description

Hospital Name: Belle Haven Animal Medical Centre

Job Type: Support Staff

Description & Requirements

Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing pets, and handles payments. Answers phone calls, which may involve answering questions, screening for service needs, and scheduling appointments. Handles incoming and outgoing mail and e-mail. Monitors client waiting area to ensure cleanliness. Documents and maintains client information, service data and other pertinent information within business operations software. Escalates complex matters to senior staff. Minimum of 6 months job-related experience required.