Veterinary Reception & Client Care Specialist

Community Veterinary Partners; Jacksonville (NC); On-site; USD 21,000 - 28,000; Full time

Job summary

Community Veterinary Partners’ Onslow Animal Hospital in Jacksonville, NC is hiring a Full Time Customer Service Representative. The role supports a veterinary team of veterinarians, assistants and technicians to deliver high-quality client and patient care.

You will handle front-desk duties, multi-line phone calls, client transactions, and maintain accurate records in a busy hospital setting. Ideal candidates are positive, self-motivated, effective communicators, and thrive in a fast-paced

Qualifications

• Interacting with clients, patients and staff members.
• Receive and place calls to clients using a multi-line phone system.
• General knowledge of veterinary terms and recommendations.
• Processing client transactions.

Responsibilities

• Interact with clients, patients and staff to deliver quality service.
• Answer and route calls using a multi-line phone system.
• Maintain accurate client and patient records and documentation.
• Support veterinary team to ensure smooth front-desk operations in a fast-paced setting.

Skills

Client interaction

Phone handling

Veterinary terminology

Record documentation

Job description

Community Veterinary Partners’ Onslow Animal Hospital in Jacksonville, NC is hiring a Full Time Customer Service Representative. The role supports a veterinary team of veterinarians, assistants and technicians to deliver high-quality client and patient care.

You will handle front-desk duties, multi-line phone calls, client transactions, and maintain accurate records in a busy hospital setting. Ideal candidates are positive, self-motivated, effective communicators, and thrive in a fast-paced