Veterinary Practice Operations Leader

Petco Animal Supplies, Inc.; Derby (KS); On-site; USD 70,000 - 95,000; Full time

Job summary

Petco Animal Supplies, Inc. is seeking a Hospital Operations Manager to lead the veterinary hospital and partner with store teams to deliver exceptional patient care and client experiences.

You will drive daily operations, scheduling, inventory, and financial performance while upholding Petco and Vetco Total Care standards. The role demands 2–3 years in veterinary management or 3–5 years of strong leadership experience in a related field, with excellent communication and team-building abilities.

Qualifications

• Must have strong leadership and communication skills.
• Ability to make decisions, delegate tasks and drive results.
• Professional demeanor and empathy in high-stress situations.
• Excellent written and verbal communication abilities.

Responsibilities

• Lead hospital paraprofessionals to ensure high-quality patient care and client experience.
• Coordinate scheduling with veterinarians and staff; manage inventory and invoices.
• Review P&L and partner with leadership to meet financial targets.
• Collaborate with store teams to ensure seamless patient care and service.
• Maintain hospital records and comply with safety and OSHA standards.

Skills

Leadership

Communication

Decision making

Team player

Empathy

Telephone etiquette

Education

Bachelor’s degree or equivalent experience

Tools

Microsoft Office

Job description

Petco Animal Supplies, Inc. is seeking a Hospital Operations Manager to lead the veterinary hospital and partner with store teams to deliver exceptional patient care and client experiences.

You will drive daily operations, scheduling, inventory, and financial performance while upholding Petco and Vetco Total Care standards. The role demands 2–3 years in veterinary management or 3–5 years of strong leadership experience in a related field, with excellent communication and team-building abilities.