Veterinary Practice Operations Lead

The-Pet-Hospitals-; Collierville (TN); On-site; USD 65,000 - 90,000; Full time

Job summary

THE PET HOSPITALS- Collierville is seeking a Veterinary Practice Manager to lead daily operations, foster a positive culture, and drive financial performance. Reporting to Regional Director of Operations, the PM will supervise staff, manage budgets, oversee inventory, and ensure high‑quality client service across all hospital activities.

The ideal candidate will have a Bachelor's in business or related field, a CVPM designation, strong communication, and proven ability to coach teams and

Qualifications

• Experience leading veterinary staff and departments.
• Budgeting and financial reporting experience.
• Strong interpersonal communication and client service.
• Ability to analyze data to set priorities.

Responsibilities

• Oversee hospital operations and workflow.
• Lead revenue and client retention programs.
• Develop and monitor KPIs and budgets.
• Manage hiring, training, and staff development.
• Ensure compliance with policies and safety.

Skills

Leadership

Staff Coaching

Budgeting

Client relations

Decision making

Communication

Strategic planning

Education

Bachelor's degree in business or related field

Certified Veterinary Practice Manager designation

Tools

Practice management software

Excel

Job description

THE PET HOSPITALS- Collierville is seeking a Veterinary Practice Manager to lead daily operations, foster a positive culture, and drive financial performance. Reporting to Regional Director of Operations, the PM will supervise staff, manage budgets, oversee inventory, and ensure high‑quality client service across all hospital activities.

The ideal candidate will have a Bachelor's in business or related field, a CVPM designation, strong communication, and proven ability to coach teams and