Veterinary Practice Leader: Revenue, Ops & Team Growth

Thrive Pet Healthcare; Collierville (TN); On-site; USD 70,000 - 100,000; Full time

Job summary

Thrive Pet Healthcare in Collierville, TN, is seeking a Veterinary Practice Manager to lead hospital operations, ensure exceptional client service, and foster a positive culture aligned with Pathway goals. You will work with the Medical Director and Hospital Admin to optimize workflow, revenue, and staff engagement.

Responsibilities include budgeting, inventory control, supervising staff, using practice management software, and implementing training.

Qualifications

• Ability to analyze data to establish priorities and implement operational programs.
• Strong budgeting and financial reporting skills.
• Experience leading staff, including hiring and performance management.
• Excellent interpersonal communication and client service orientation.
• Commitment to outstanding client service and team development.

Responsibilities

• Oversee hospital operations to ensure efficient workflow and responsive client service.
• Lead programs to improve revenue, client retention and employee performance.
• Manage budgeting, financial planning and cost control with senior leadership.
• Supervise hiring, training, performance reviews, and staff development.
• Oversee hospital software usage and ensure data accuracy and reporting.
• Promote continuous quality improvement and staff engagement.

Skills

Leadership

Budgeting

Financial reporting

Excel

Data analysis

Communication

Client service orientation

Education

Bachelor's degree in business or related field

Certified Veterinary Practice Manager designation or equivalent

Tools

Practice management software

Job description

Thrive Pet Healthcare in Collierville, TN, is seeking a Veterinary Practice Manager to lead hospital operations, ensure exceptional client service, and foster a positive culture aligned with Pathway goals. You will work with the Medical Director and Hospital Admin to optimize workflow, revenue, and staff engagement.

Responsibilities include budgeting, inventory control, supervising staff, using practice management software, and implementing training.