Veterinary Practice Manager: Lead Operations & Team Growth

Saint Francis Pet Care Center (Tarpon Springs); Tarpon Springs (FL); On-site; USD 68,000 - 88,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Paid parental leave

Pet benefits

Job summary

Saint Francis Pet Care Center (Tarpon Springs) seeks a dynamic Practice Manager to oversee daily hospital operations, enhance client service, and lead the veterinary team. The PM will manage staffing, budgeting, and inventories, coordinating with the Medical Director to optimize patient care.

Ideal candidates bring supervisory and veterinary practice management experience, strong leadership, and a proactive, collaborative approach in a fast-paced environment.

Qualifications

• Bachelor’s degree in business administration, CVMP, or related field preferred.
• Three years of supervisory experience required.
• Three years or more of managing a veterinary practice required.
• Demonstrated ability to show empathy towards clients and treat animals with respect and compassion.
• Familiarity with inventory management and procedures.
• Excellent communication skills both verbal and written.
• Strong leadership skills and demonstrated commitment to team development and mentorship.
• Capable of leading, managing, and coaching staff at all levels.
• Ability to prioritize tasks, manage time effectively, and adapt to changing priorities.
• Self-motivated and proactive with a positive attitude.
• Willingness to learn and expand knowledge of veterinary medicine and practice management.
• Ability to work collaboratively in a fast-paced, team-oriented environment.
• Demonstrated competence in budgeting and financial reporting, including reading and analyzing a P&L statement.
• Must have availability during business hours, with occasional flexibility to accommodate hospitals’ needs.

Responsibilities

• Oversee day to day operations of the veterinary hospital, ensuring efficient workflow and excellent customer service.
• Manage inventory, including ordering, receiving, and maintaining adequate stock levels of medical supplies and pharmaceuticals.
• Collaborate with the Medical Director (MD) and the veterinary team to optimize patient care and workflow.
• Hire, train, and mentor staff members, promoting teamwork, accountability, and continuous improvement.
• Provide support and guidance to team members, stepping in to assist whenever necessary.
• Motivates staff and helps build and maintain morale.
• Utilize feedback from clients, staff, and management to identify areas of improvement and implement appropriate changes.
• Maintain accurate records and documentation related to hospital operations, finances, and inventory management.
• Monitor financial performance, analyze key metrics, and identify opportunities for cost savings and revenue enhancement.
• Promotes continuous quality improvement to ensure the practices’ success and achieve the vision.
• Stay current on industry trends, best practices, and regulatory requirements related to veterinary medicine and practice management.

Skills

Excellent communication

Strong leadership

Team development

Mentorship

Time management

Education

Bachelor’s degree in business administration

CVMP (or related credential)

Job description

Saint Francis Pet Care Center (Tarpon Springs) seeks a dynamic Practice Manager to oversee daily hospital operations, enhance client service, and lead the veterinary team. The PM will manage staffing, budgeting, and inventories, coordinating with the Medical Director to optimize patient care.

Ideal candidates bring supervisory and veterinary practice management experience, strong leadership, and a proactive, collaborative approach in a fast-paced environment.