Veterinary Practice Manager - Lead Operations & Client Care

Thrive Pet Care; Hudson (NH); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Paid parental leave

Continuing education opportunities

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k)

Job summary

Hudson Animal Hospital is seeking a Veterinary Practice Manager to lead the hospital management team and partner with the Managing Veterinarian to ensure a smooth, profitable operation with high-quality patient care and exceptional client service.

The role involves budgeting, staffing, policy development, and driving client engagement while maintaining a culture of excellence. The ideal candidate has veterinary experience and strong leadership and communication skills to guide a busy hospital.

Qualifications

• Bachelor’s degree in business or related field preferred.
• 3–5 years of experience in a manager role, including customer service.
• Experience in a hospital setting with increasing responsibility is a plus.
• Prior experience as a veterinary technician and comfort with anesthesia.

Responsibilities

• Lead and plan to drive revenue and manage costs.
• Develop hospital policies including DEA/OSHA compliance.
• Partner with veterinarians and leadership to address staffing needs and staff performance.
• Ensure high level of client service and manage client communications and marketing efforts.
• Oversee payroll, accounts receivable, inventory, and cost controls.

Skills

Leadership

Customer service

Communication

Problem solving

Team management

Budgeting

HR policies

Time management

Analytical thinking

Interpersonal skills

Education

Bachelor's degree in business or related field

3–5 years of managerial experience

Experience in a veterinary hospital setting

Veterinary technician experience and anesthesia knowledge

Tools

Microsoft Office

Practice management software

Job description

Hudson Animal Hospital is seeking a Veterinary Practice Manager to lead the hospital management team and partner with the Managing Veterinarian to ensure a smooth, profitable operation with high-quality patient care and exceptional client service.

The role involves budgeting, staffing, policy development, and driving client engagement while maintaining a culture of excellence. The ideal candidate has veterinary experience and strong leadership and communication skills to guide a busy hospital.