Veterinary Practice Manager: Growth, People & Ops Leader

Destination Pet Veterinary of Texas PC; Aurora (CO); Hybrid; USD 60,000 - 70,000; Full time

Benefits offered by this job

Health, vision, dental, disability, &

401(k) match

Pet Care discounts

Generous PTO

Career growth within Destination Pet

Job summary

Destination Pet is seeking an experienced Practice Manager to lead Story Road Animal Hospital’s operations. You will oversee daily activities, manage staff, handle budget, and ensure excellent customer service while aligning with our care network and company standards.

The role requires veterinary industry experience, strong people skills, and the ability to drive performance through effective team management and process improvements.

Qualifications

• Experience in full P&L management, preferably in hospitality, service or retail.
• Veterinary experience is required.
• Strong leadership and people management skills.
• Proficiency with Microsoft Office and database applications.
• Experience managing inventory and accounts payable.
• Excellent communication and customer service skills.

Responsibilities

• Oversee daily clinic operations and budget.
• Manage staff including hiring, training, promotions, counseling, and performance reviews.
• Schedule staff to meet service and budget goals.
• Ensure payroll accuracy and timely approvals.
• Ensure compliance with labor laws (OSHA, EEOC, ADA, Fair Labor Practices).
• Engage with community events and marketing initiatives.
• Monitor and improve inventory and vendor relations.
• Address customer and staff concerns and maintain service standards.

Skills

People management

P&L management

Customer service

Inventory management

Accounts payable

Communication

Problem solving

Time management

Microsoft Office

Data analysis

Veterinary experience

Education

BS/BA or CVT

Tools

Microsoft Office Suite

Database applications

Job description

Destination Pet is seeking an experienced Practice Manager to lead Story Road Animal Hospital’s operations. You will oversee daily activities, manage staff, handle budget, and ensure excellent customer service while aligning with our care network and company standards.

The role requires veterinary industry experience, strong people skills, and the ability to drive performance through effective team management and process improvements.