Veterinary Practice Manager: Growth, Ops & People Leadership

Grand Avenue Veterinary Hospital; West Des Moines (IA); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Paid time off

Health, dental, and vision insurance

Retirement benefits

Bonus incentive

Career and professional development

Employee Assistance Program

DVM Referral Program

Job summary

Grand Avenue Veterinary Hospital in West Des Moines, IA, seeks a results-oriented Practice Manager to lead operations, HR, marketing, and IT across the practice. You will partner with the MDVM to ensure profitability, high client satisfaction, and smooth daily operations while developing the team.

The role emphasizes staff development, budgeting, and reporting, with a focus on delivering outstanding care for dogs and cats in a welcoming, community-focused setting.

Qualifications

• High school diploma or equivalent; additional degrees or certifications are a plus.
• Experience managing a veterinary practice or healthcare operations is preferred.
• Strong communication and client service orientation are essential.

Responsibilities

• Oversee practice financial performance and drive revenue growth.
• Manage expenses including pharmacy, supplies, labor, and facility.
• Ensure inventory controls and accurate pricing with MDVM.
• Lead and develop staff; manage payroll and scheduling.
• Collaborate with Heartland Marketing for community outreach.

Skills

Communication skills

Client service experience

People leadership

Budgeting and finance

Strategic planning

Change management

Team development

Operations management

Education

High school diploma or equivalent

Associate degree in applied science or veterinary technology

Business degree (plus)

Practice Manager Certification (plus)

Tools

MS Office

Job description

Grand Avenue Veterinary Hospital in West Des Moines, IA, seeks a results-oriented Practice Manager to lead operations, HR, marketing, and IT across the practice. You will partner with the MDVM to ensure profitability, high client satisfaction, and smooth daily operations while developing the team.

The role emphasizes staff development, budgeting, and reporting, with a focus on delivering outstanding care for dogs and cats in a welcoming, community-focused setting.