Veterinary Practice Manager: Growth, Ops & People

Griffith Veterinary Hospital; Westland (MI); On-site; USD 65,000 - 68,000; Full time

Benefits offered by this job

Paid time off

Health, dental, and vision insurance

Retirement benefits

Bonus incentive

Career and professional development

Employee Assistance Program

DVM Referral Program

Job summary

Griffith Veterinary Hospital in Westland, MI, is seeking a Practice Manager to lead operations, HR, and strategic planning in a busy modern clinic. The role partners with the MDVM to ensure profitability, high client satisfaction, and effective team management.

The successful candidate will oversee staffing, payroll, vendor relations, and compliance while driving growth and a superior patient experience across the practice.

Qualifications

• Experience managing veterinary practice operations and profitability.
• Strong leadership, communication, and customer-service focus.
• Ability to analyze performance data and budgets to drive growth.
• Willingness to train and develop staff and teams.

Responsibilities

• Manages practice financial performance and drives revenue growth.
• Controls expenses including pharmacy, supplies, labor, and facilities.
• Oversees pricing accuracy and annual budgeting input.
• Generates performance insights from reports to improve results.
• Ensures compliant, efficient daily operations and client experience.
• Maintains practice technology and regulatory compliance.
• Leads staffing, vendor relationships, and collaboration with Heartland teams.
• Supports physicians and staff to deliver high-quality patient care.

Skills

Business Acumen

Client Service

Organizing & Planning

Learning & Development

Motivating & Inspiring

Data Analysis

Problem Solving

Change Management

Coaching & Development

Team Collaboration

Education

High school diploma or equivalent

Associate degree in applied science, veterinary technology, or business a plus

Practice Manager Certification a plus

Job description

Griffith Veterinary Hospital in Westland, MI, is seeking a Practice Manager to lead operations, HR, and strategic planning in a busy modern clinic. The role partners with the MDVM to ensure profitability, high client satisfaction, and effective team management.

The successful candidate will oversee staffing, payroll, vendor relations, and compliance while driving growth and a superior patient experience across the practice.