Veterinary Practice Manager - ER

Kids for the Future; Lakeland (FL); On-site; USD 65,000 - 85,000; Full time

Job summary

Parkway Veterinary Emergency Clinic in Lakeland, FL is seeking a Veterinary Practice Manager to elevate operations and lead a talented team. This role focuses on coaching, real-time decision making, and building strong client and patient experiences in a 24/7 environment.

The ideal candidate brings 3+ years of management experience in veterinary settings, with emphasis on team leadership, operations, and process improvement.

Qualifications

• Minimum 3 years of management experience in a veterinary or related field.
• Strong leadership and people development skills.
• Experience in improving client and patient experience is preferred.

Responsibilities

• Oversee daily operations to ensure smooth, efficient service.
• Lead and mentor veterinary support staff and technicians.
• Drive team performance, scheduling, and resource planning.
• Foster clear communication across departments and with clients.
• Develop processes to improve client satisfaction and outcomes.

Skills

Team leadership

Operations management

Human resources management

Communication

Organization and planning

Job description

• Location 3609 U.S. 98,Lakeland, FL, 33803,United States
• Base Pay $65,000.00 - $85,000.00 / Year
• Job Category AscendVets, Practice Manager
• Industry Veterinary Medicine, Management
• Employee Type FT Exempt
• Manage Others Yes

Description

We're hiring a veterinary practice manager to elevate, grow and lead the team at Parkway Veterinary Emergency Clinic in Lakeland, Florida. This position is responsible for leveling up our systems, processes, and people to provide a best-in-class client and pet experience. This is a floor working position that will be required to work alongside the team to coach and lead in the moment decisions and real time skill development

We are a locally owned business that seeks to bridge the growing gap between corporate and single owner veterinary practices. High on our list of priorities is helping all team members at any experience level "ascend" in our industry and in life. We make time to set and achieve goals, elevate our skill levels, pursue greatness, and have fun while we are doing it! Our core values drive our culture, so we think it's important for you to know that we value Fearless, Innovation, Gratitude, Humility, and Transcend. ComeF.I.G.H.T.with us!

We are seeking a practice manager who is a servant leader and expect empathy to be at the core of every decision they make. We're looking for someone who has led a team in a high-growth company and who is eager to roll up their sleeves and make ideas happen that increase client satisfaction as well as improve team efficiency, retention, and development.
Specific areas that we expect our practice managers to thrive:

• operational management
• human resource management
• team leadership and guidance
• communication
• organization and planning

Job Type:Full-time

Schedule:

• Nights and Weekends required as the facility is 24/7

Requirements

Veterinary Practice Manager:

Certified Veterinary Practice Managers, Certified Veterinary Technicians and/or 3 years of previous veterinary experience are strongly preferred for this position. However, we appreciate that skilled leaders in other industries also bring valuable skills and those with a minimum of 3 years of previous management experience are welcome to apply.

Experience:

• Veterinary experience: 5 years (Preferred)
• Management: 5 years (Preferred)

License/Certification:

• Veterinary Technician Certification (Preferred)
• Veterinary Practice Manager Certification (Preferred)