Veterinary Practice Manager

American Veterinary Group; Sugar Land (TX); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental &amp

Vision Options

401k match

Generous paid time off (PTO)

Six (6) weeks of paid Parental Leave

One (1) Work/Life Balance day off

Short-term and long-term disability

Supplemental insurance options

Discounted Veterinary Care

Corporate discount program

Impact in your community with a great팀

Job summary

The Lighthouse Veterinary Clinic is seeking a Veterinary Practice Manager to lead the hospital team and deliver exceptional client care. In partnership with the Lead Veterinarian, you will oversee daily operations and act as a liaison to corporate support functions, including marketing, payroll, IT, recruiting and finance.

You will manage people, finances, and customer service, ensuring smooth P&L, payroll, inventory and high-quality care.

Qualifications

• Minimum of 3 years’ experience in a supervisory role.
• Veterinary practice management experience preferred, otherwise strong candidates from other service industries may be considered.
• Positive, can-do attitude; strong people skills and willingness to roll up your sleeves.

Responsibilities

• Lead hospital team and provide excellent customer service to patients.
• Oversee day-to-day operations and liaise with corporate support functions (marketing, payroll, IT, recruiting, finance).
• Manage hiring, performance reviews, and staff development.

Skills

People management

Leadership

Emotional intelligence

Customer service

Job description

Veterinary Practice Manager

Department: General Practice Hospitals

Employment Type: Full Time

Location: Lighthouse Veterinary Clinic

Reporting To: Rich Poling, Regional Director of Operations

Description

We are seeking a dynamic Practice Manager to join our hospital team!

About the Position

In partnership with the Lead Veterinarian, the Practice Manager plays an integral role in leading the hospital team and providing excellent customer service to our patients. The practice manager is responsible for day-to-day hospital operations and serves as a liaison between the hospital team and our corporate support functions, including: marketing, payroll, IT, recruiting, finance, etc. This is a full-time position reporting to the Regional Director of Operations.

Key Responsibilities

• People Management: recruiting, developing, disciplining, and terminating paraprofessional staff, including annual performance reviews
• Financial Management: overseeing the hospital’s P&L, including accounts payable/accounts receivable, payroll, and inventory
• Customer Service: resolving client issues and escalations and overseeing follow-up communications

Skills Knowledge, & Expertise

• Minimum of 3 years’ experience in a supervisory role
• Veterinary practice management experience preferred, although we will also consider strong candidates from other service industries (i.e. human healthcare, retail, restaurant, hospitality).
• A positive, can-do attitude; strong people skills/emotional intelligence; willingness to roll up your sleeves and chip in to help the team

Benefits

• Health Care Plan (Medical, Dental & Vision Options)
• 401k match
• Generous paid time off (PTO)
• Six (6) weeks of paid Parental Leave
• One (1) Work/Life Balance day off
• Short-term and long-term disability options
• Supplemental insurance options
• Discounted Veterinary Care
• Corporate discount program
• Opportunity to make an impact in your community while tackling a challenging variety of tasks and the ability to help animals among a great team of people!