Veterinary Practice Manager

American Veterinary Group (AVG); Foley (AL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health Care Plan

401k match

Generous PTO

Paid Parental Leave

Life/Disability options

Job summary

American Veterinary Group (AVG) is seeking a dynamic Practice Manager to join our hospital team at Dykes Veterinary Clinic. In partnership with the Lead Veterinarian, you will lead the hospital team, oversee day-to-day operations, and liaise with corporate support functions including marketing, payroll, IT, recruiting, and finance.

This full-time role reports to the Regional Director of Operations. You will drive people management, financial oversight, and customer service excellence while

Qualifications

• Minimum of 3 years’ experience in a supervisory role.
• Veterinary practice management experience preferred, but candidates from other service industries will be considered.

Responsibilities

• People Management: recruiting, developing, disciplining, and terminating paraprofessional staff, including annual performance reviews
• Financial Management: overseeing the hospital’s P&L, including accounts payable/accounts receivable, payroll, and inventory
• Customer Service: resolving client issues and escalations and overseeing follow-up communications

Skills

People management

Financial management

Customer service

Communication

Job description

Description

We are seeking a dynamic

Department: General Practice Hospitals

Location: Dykes Veterinary Clinic

We are seeking a dynamic Practice Manager to join our hospital team!

About the Position

In partnership with the Lead Veterinarian, the Practice Manager plays an integral role in leading the hospital team and providing excellent customer service to our patients. The practice manager is responsible for day-to-day hospital operations and serves as a liaison between the hospital team and our corporate support functions, including: marketing, payroll, IT, recruiting, finance, etc. This is a full-time position reporting to the Regional Director of Operations.

Key Responsibilities

• People Management: recruiting, developing, disciplining, and terminating paraprofessional staff, including annual performance reviews
• Financial Management: overseeing the hospital’s P&L, including accounts payable/accounts receivable, payroll, and inventory
• Customer Service: resolving client issues and escalations and overseeing follow-up communications

Skills Knowledge, & Expertise

• Minimum of 3 years’ experience in a supervisory role
• Veterinary practice management experience preferred, although we will also consider strong candidates from other service industries (i.e. human healthcare, retail, restaurant, hospitality).
• A positive, can-do attitude; strong people skills/emotional intelligence; willingness to roll up your sleeves and chip in to help the team

Benefits

• Health Care Plan (Medical, Dental & Vision Options)
• 401k match
• Generous paid time off (PTO)
• Paid Parental Leave + Paid Maternity Leave
• One (1) Work/Life Balance day off
• Short-term and long-term disability options
• Supplemental insurance options
• Discounted Veterinary Care
• Corporate discount program
• Opportunity to make an impact in your community while tackling a challenging variety of tasks and the ability to help animals among a great team of people!