Veterinary Practice Manager

American Veterinary Group; Town of Florida (NY); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental & Vision Options)

401k match

Generous paid time off (PTO)

Six weeks of paid Parental Leave

One Work/Life Balance day off

Short-term and long-term disability options

Supplemental insurance options

Discounted Veterinary Care

Corporate discount program

Job summary

American Veterinary Group is seeking a Veterinary Practice Manager for the Forest Lakes Animal Clinic in New York. The successful candidate will lead the hospital team, manage operations, and enhance customer service. A minimum of 3 years’ supervisory experience in similar settings is preferred.

This full-time role also offers a variety of benefits, including healthcare options, a 401k match, and generous paid time off, alongside opportunities to positively impact the community.

Qualifications

• Minimum of 3 years’ experience in a supervisory role.
• Veterinary practice management experience preferred.
• A positive, can-do attitude with strong people skills.

Responsibilities

• Recruit and manage hospital staff.
• Oversee the hospital’s P&L, payroll, and inventory.
• Resolve client issues and ensure follow-up.

Skills

People Management

Financial Management

Customer Service

Job description

Veterinary Practice Manager

Department: General Practice Hospitals

Employment Type: Full Time

Location: Forest Lakes Animal Clinic

Reporting To: Chelsea DeWitt

Description

We are seeking a dynamic Practice Manager to join our hospital team!

About the Position:

In partnership with the Lead Veterinarian, the Practice Manager plays an integral role in leading the hospital team and providing excellent customer service to our patients. The practice manager is responsible for day-to-day hospital operations and serves as a liaison between the hospital team and our corporate support functions, including: marketing, payroll, IT, recruiting, finance, etc. This is a full-time position reporting to the Regional Director of Operations.

Key Responsibilities

• People Management: recruiting, developing, disciplining, and terminating paraprofessional staff, including annual performance reviews
• Financial Management: overseeing the hospital’s P&L, including accounts payable/accounts receivable, payroll, and inventory
• Customer Service: resolving client issues and escalations and overseeing follow-up communications

Skills Knowledge, & Expertise

• Minimum of 3 years’ experience in a supervisory role
• Veterinary practice management experience preferred, although we will also consider strong candidates from other service industries (i.e. human healthcare, retail, restaurant, hospitality).
• A positive, can-do attitude; strong people skills/emotional intelligence; willingness to roll up your sleeves and chip in to help the team

Benefits

• Health Care Plan (Medical, Dental & Vision Options)
• 401k match
• Generous paid time off (PTO)
• Six weeks of paid Parental Leave
• One Work/Life Balance day off
• Short-term and long-term disability options
• Supplemental insurance options
• Discounted Veterinary Care
• Corporate discount program
• Opportunity to make an impact in your community while tackling a challenging variety of tasks and the ability to help animals among a great team of people!