Veterinary Practice Manager

American Veterinary Group (AVG); Sugar Land (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health Care Plan

401k match

PTO with six weeks

Parental Leave

Work/Life Balance day

Disability options

Supplemental insurance

Corporate discount

Impactful community work

Job summary

American Veterinary Group (AVG) seeks a Practice Manager for Lighthouse Veterinary Clinic to lead the hospital team and oversee day-to-day operations. You will serve as a key liaison between the clinic and corporate support functions, including marketing, payroll, IT, recruiting, and finance, while ensuring excellent client service.

You will report to the Regional Director of Operations and drive people development, financial oversight, and service excellence in a dynamic clinical setting.

Qualifications

• Minimum of 3 years’ experience in a supervisory role.
• Veterinary practice management experience preferred, but we will also consider strong candidates from other service industries (e.g. human healthcare, retail, restaurant, hospitality).
• A positive, can-do attitude; strong people skills/emotional intelligence; willingness to roll up your sleeves and chip in to help the team.

Responsibilities

• Lead hospital team and manage day-to-day operations.
• Liaise between hospital team and corporate support functions, including marketing, payroll, IT, recruiting, finance, etc.
• Report to the Regional Director of Operations.

Skills

People management

Financial management

Customer service

Job description

Description

We are seeking a dynamic Practice Manager to join our hospital team!

Department: General Practice Hospitals

Location: Lighthouse Veterinary Clinic

About the Position

In partnership with the Lead Veterinarian, the Practice Manager plays an integral role in leading the hospital team and providing excellent customer service to our patients. The practice manager is responsible for day-to-day hospital operations and serves as a liaison between the hospital team and our corporate support functions, including: marketing, payroll, IT, recruiting, finance, etc. This is a full-time position reporting to the Regional Director of Operations.

Key Responsibilities

• People Management: recruiting, developing, disciplining, and terminating paraprofessional staff, including annual performance reviews
• Financial Management: overseeing the hospital’s P&L, including accounts payable/accounts receivable, payroll, and inventory
• Customer Service: resolving client issues and escalations and overseeing follow-up communications

Skills Knowledge, & Expertise

• Minimum of 3 years’ experience in a supervisory role
• Veterinary practice management experience preferred, although we will also consider strong candidates from other service industries (i.e. human healthcare, retail, restaurant, hospitality).
• A positive, can-do attitude; strong people skills/emotional intelligence; willingness to roll up your sleeves and chip in to help the team

Benefits

• Health Care Plan (Medical, Dental & Vision Options)
• 401k match
• Generous paid time off (PTO)
• Six (6) weeks of paid Parental Leave
• One (1) Work/Life Balance day off
• Short-term and long-term disability options
• Supplemental insurance options
• Discounted Veterinary CareCorporate discount program
• Opportunity to make an impact in your community while tackling a challenging variety of tasks and the ability to help animals among a great team of people!