Veterinary Practice Manager

American Veterinary Group (AVG); Haines City (FL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health Care Plan

401k match

PTO

Parental Leave

Work/Life Balance day off

Disability options

Supplemental insurance options

Discounted Veterinary Care

Corporate discount program

Impact in community

Job summary

American Veterinary Group (AVG) is seeking a dynamic Practice Manager for Heart of Florida Animal Hospital to lead the hospital team and ensure exceptional client care.

In partnership with the Lead Veterinarian, you will oversee day-to-day operations, coordinate with corporate support functions, and drive performance across finance, marketing, payroll, IT, and recruiting.

Qualifications

• Minimum of 3 years’ experience in a supervisory role.
• Veterinary practice management experience preferred, though candidates from other service industries may be considered.
• Positive, can-do attitude with strong people skills and willingness to pitch in.

Responsibilities

• Lead day-to-day hospital operations in partnership with the Lead Veterinarian.
• Oversee marketing, payroll, IT, recruiting, finance in collaboration with corporate support functions.
• Serve as liaison between hospital team and corporate functions.

Skills

Supervisory experience

Veterinary management

People skills

Job description

Location: Heart of Florida Animal Hospital

Department: General Practice Hospitals

Location: Heart of Florida Animal Hospital

Description

We are seeking a dynamic Practice Manager to join our hospital team!

About the Position

In partnership with the Lead Veterinarian, the Practice Manager plays an integral role in leading the hospital team and providing excellent customer service to our patients. The practice manager is responsible for day-to-day hospital operations and serves as a liaison between the hospital team and our corporate support functions, including: marketing, payroll, IT, recruiting, finance, etc. This is a full-time position reporting to the Regional Director of Operations.

Key Responsibilities

• People Management: recruiting, developing, disciplining, and terminating paraprofessional staff, including annual performance reviews
• Financial Management: overseeing the hospital’s P&L, including accounts payable/accounts receivable, payroll, and inventory
• Customer Service: resolving client issues and escalations and overseeing follow-up communications

Skills Knowledge, & Expertise

• Minimum of 3 years’ experience in a supervisory role
• Veterinary practice management experience preferred, although we will also consider strong candidates from other service industries (i.e. human healthcare, retail, restaurant, hospitality).
• A positive, can-do attitude; strong people skills/emotional intelligence; willingness to roll up your sleeves and chip in to help the team

Benefits

• Health Care Plan (Medical, Dental & Vision Options)
• 401k match
• Generous paid time off (PTO)
• Six (6) weeks of paid Parental Leave
• One (1) Work/Life Balance day off
• Short-term and long-term disability options
• Supplemental insurance options
• Discounted Veterinary Care
• Corporate discount program
• Opportunity to make an impact in your community while tackling a challenging variety of tasks and the ability to help animals among a great team of people!