Practice Manager

AmeriVet Veterinary Partners; Atlanta (GA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Development programs

Bonuses

401(k) matching

Health insurance

Dental insurance

Vision insurance

Paid time off

Job summary

Common Companion Vet is seeking a dynamic Practice Manager to lead day-to-day operations, drive financial performance, and guide a collaborative team of clinicians and staff. You will balance client service excellence with efficient business operations in a fast-paced veterinary setting.

The role emphasizes staff development, scheduling, marketing initiatives, and adherence to regulatory guidelines. A proactive leader will help the hospital grow while maintaining high-quality care and a

Qualifications

• Minimum 3–5 years in a managerial role, preferably in a veterinary practice or healthcare setting.
• CVPM, CVBL and/or a bachelor’s degree in healthcare administration or related areas are preferred but not required.
• Demonstrated experience in P&L management and financial analysis is preferred.

Responsibilities

• Supervise and lead all practice staff, including veterinary technicians, receptionists, and support staff.
• Responsible for staff recruitment, onboarding, training, and performance management.
• Develop and optimize staff schedules to balance patient needs and labor costs.
• Foster a positive, collaborative work environment where everyone feels valued and empowered.
• Act as a champion for new initiatives by motivating the team to achieve goals.
• Oversee budgeting, billing and expense management and review reports for action planning.
• Lead client relations by delivering exceptional service and addressing feedback promptly.
• Ensure smooth daily operations including inventory, scheduling, and equipment maintenance.
• Execute marketing strategies to attract new clients and support retention.
• Ensure compliance with regulatory, safety, and labor laws; maintain records and data confidentiality.
• Train staff on practice technology and coordinate with IT for needs.

Skills

Staff management

Financial management

Client relations

Operations management

Marketing

Compliance

Technology

Education

Bachelor’s degree

CVPM / CVBL preferred

Job description

Practice Manager Opportunity at Common Companion Vet

We're seeking a dynamic leader who is passionate about building great teams, creating exceptional client experiences, and driving operational excellence. If you're energized by making an impact and helping a hospital reach its full potential, we'd love to meet you.

The Practice Manager oversees the day‑to‑day operations of a veterinary practice, ensuring efficient and high‑quality care for patients, delivering outstanding service to clients, and maintaining smooth business operations. This role involves managing the administrative, financial, and human resources functions of the practice while working closely with veterinarians and staff to maintain a positive, productive work environment. A strong focus on growth, operational excellence, and exceeding financial and operational goals as key to success in this role.

Key Responsibilities

Staff Management

• Supervise and lead all practice staff, including veterinary technicians, receptionists, and support staff.
• Responsible for staff recruitment, record‑keeping, onboarding, training, and performance management.
• Develop and optimize staff schedules that align with patient needs to ensure adequate coverage and remain within labor cost budgets.
• Foster a positive, collaborative work environment where everyone feels valued, supported, and empowered to do their best.
• Acts as a champion for new initiatives by motivating the team to achieve desired goals.

Financial Management

• Oversee the practice’s financial operations, including budgeting, billing and expense management by regularly reviewing reports and developing action plans accordingly.
• Collaborate with key partners to set financial goals and ensure they’re achieved.
• Ensure accurate and timely billing and payments and monitor accounts receivables and collection processes.

Client Relations

• Lead and coach the team to build meaningful connections with clients by providing exceptional customer service that exceeds their expectations.
• Monitor client reviews to address inquiries and feedback promptly and professionally.
• Utilize tools and quality controls to maintain a high standard of patient care and client communication.

Operations Management

• Ensure the smooth operation of daily activities, including inventory management, scheduling, office supplies, and equipment maintenance.
• Implement and refine practice policies and procedures to improve efficiency and effectiveness.

Marketing, Business Development, and Community Relations

• Execute marketing strategies to attract new clients and retain current ones.
• Oversee social media, website content, and other marketing materials.
• Expand the hospital’s presence in the community through events, promotions, and outreach programs.

Compliance & Regulatory Adherence

• Ensure compliance with all relevant veterinary regulatory agencies and health, safety, and labor laws are followed daily in practice.
• Oversee the practice’s record‑keeping and client/patient databases to ensure accuracy and confidentiality.
• Ensure the practice complies with OSHA requirements related to workplace safety, including the handling of hazardous materials and proper waste disposal.
• Maintain up‑to‑date knowledge of industry regulations and trends and implement necessary changes in practice procedures.

Technology & Software Management

• Train staff to effectively utilize practice technology and partner with the IT support team to triage and address needs within the practice.

Qualifications

• Minimum of 3-5 years of experience in a managerial role, preferably in a veterinary practice or healthcare setting.
• CVPM, CVBL and/or a bachelor’s degree in healthcare administration or other relevant areas are preferred but not required.
• Demonstrated experience in P&L management and financial analysis is preferred.

Working Conditions

• Full‑time position with the possibility of evening and/or weekend hours based on the client and patient needs of the practice.
• Must be able to work in a fast‑paced, dynamic environment.
• Occasional lifting and physical tasks may be required.

Benefits

• Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.
• Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well‑being.
• Health, dental, vision, life insurance, and mental health resources to support your overall well‑being.
• Generous paid time off and holidays, because your personal time matters.
• A supportive, collaborative environment where everyone feels a sense of belonging.

Please note: Any Benefits listed above apply to full‑time employees.