Veterinary Medical Director

Small Door Inc.; Burlington (MA); On-site; USD 195,000 - 215,000; Full time

Benefits offered by this job

Competitive salary

Performance bonus

Health, dental + vision insurance

401K with company match

Paid time off

Parental leave

Commuter benefits

License renewal fees covered

VIN/Plumbs Pro dues covered

Discounted veterinary care

Job summary

Small Door is expanding its veterinary care network and seeks an experienced veterinary leader to guide medical teams across clinics. You will mentor doctors, manage clinical operations, and partner with regional leadership to recruit and retain top veterinary talent.

You will ensure clinical coverage, uphold hospitality standards, and drive high-quality care while aligning with the company’s culture and patient-first mission.

Qualifications

• Doctor of Veterinary Medicine (DVM) degree or equivalent.
• Active state license and valid DEA registration.

Responsibilities

• Diagnose and treat pets with illnesses and counsel clients in pet care.
• Directly manage, mentor, and develop a team of 1-5 Doctors, fostering engagement and growth.
• Partner with Regional Medical Director and Talent team to recruit, onboard, and retain top-tier veterinary talent.
• Collaborate with Ops on doctor scheduling to ensure clinical coverage.
• Uphold Small Door's culture and values to the practice team and to our members.
• Serve as the clinical point of contact for escalated medical questions or concerns.
• Ensure service accessibility aligns with member needs (e.g., surgery slots, doctor coverage).
• Uphold Small Door's hospitality standards in all client interactions.
• Mentor and oversee doctors concerning clinical skills and performance metrics; lead regular check-ins.
• Partner with the Practice Manager to support collaboration between Member Experience and Medical Team.
• Collaborate with Nursing Leadership to foster open communication, learning, and excellence.
• Monitor practice financial performance and work toward budget targets and revenue goals.
• Manage controlled substances and ensure DEA standards are met.
• Ensure compliance with medical protocols and regulatory requirements (DEA, OSHA).

Skills

Leadership

Mentoring

Strong communication

Team management

Veterinary medicine knowledge

Education

DVM

DEA license

Job description

Small Door is expanding its veterinary care network and seeks an experienced veterinary leader to guide medical teams across clinics. You will mentor doctors, manage clinical operations, and partner with regional leadership to recruit and retain top veterinary talent.

You will ensure clinical coverage, uphold hospitality standards, and drive high-quality care while aligning with the company’s culture and patient-first mission.