Veterinary Launch Operations Specialist — Travel Required

Nightingale Veterinary Partners; New York (NY); On-site; USD 58,000 - 65,000; Full time

Benefits offered by this job

FSA/HSA

Generous paid time off (PTO)

401(k) with company match

MetLife benefits

Discounted pet insurance

Job summary

Nightingale Veterinary Partners is seeking a Launch Operations Associate to support the opening of new veterinary practices and provide coverage at existing hospitals. This junior-level role requires previous veterinary hospital experience and involves four-to-six weeks on-site during launches, with travel and early/late shifts as needed.

When not launching, you will work regular shifts at our hospitals. You will help with equipment preparation, room setup, go-live support, and basic systems

Qualifications

• Previous veterinary hospital experience is required.
• Experience as veterinary assistant, technician, client service representative, or similar role is preferred.
• Strong organization, follow-through, and communication skills.
• Comfortable with physical, administrative, and basic technical tasks.
• Able to work independently and manage changing priorities.
• Comfortable traveling and working early mornings, evenings, or weekends.

Responsibilities

• Receive, unpack, organize, and track equipment and supplies.
• Match packing slips to purchase orders and report missing or damaged items.
• Stage equipment and supplies in the correct rooms and keep work areas organized.
• Maintain a punch list and track outstanding items.
• Coordinate with delivery drivers, vendors, and installers.
• Take photos, document issues, and follow up on incomplete work.
• Prepare rooms, workstations, and supplies before staff arrive.
• Help staff set up and log in.
• Answer basic questions about supplies, rooms, and equipment.
• Restock supplies and test labels, barcodes, phones, printers, and payment terminals.
• Escalate operational issues as they arise.
• When not assigned to a launch, work regular shifts at existing veterinary hospitals based on staffing and operational needs.

Skills

Veterinary hospital experience

Organizational skills

Communication skills

Independent working

Travel readiness

Physical stamina

Tools

ezyVet

Job description

Nightingale Veterinary Partners is seeking a Launch Operations Associate to support the opening of new veterinary practices and provide coverage at existing hospitals. This junior-level role requires previous veterinary hospital experience and involves four-to-six weeks on-site during launches, with travel and early/late shifts as needed.

When not launching, you will work regular shifts at our hospitals. You will help with equipment preparation, room setup, go-live support, and basic systems