Veterinary Launch Operations Specialist

Nightingale Veterinary Partners; New York (NY); On-site; USD 58,000 - 65,000; Full time

Benefits offered by this job

FSA/HSA

120 hours PTO per year

401(k) with company match

MetLife benefits

Discounted pet insurance

Job summary

Nightingale Veterinary Partners is seeking a Launch Operations Associate to support new hospital launches and ongoing care at our network of practices. This junior-level, onsite role requires hospital experience and travel to sites, with 4–6 weeks onsite during launches and regular shifts elsewhere.

You'll organize equipment, coordinate deliveries, assist with go-live setup, and help staff logins and basic testing.

Qualifications

• Previous veterinary hospital experience required.
• Experience as a veterinary assistant, technician, client service representative, or similar role preferred.
• Strong organization, follow-through, and communication skills.
• Comfortable traveling and working early mornings, evenings, or weekends.

Responsibilities

• Receive, unpack, organize, and track equipment and supplies.
• Match packing slips to purchase orders and report missing or damaged items.
• Stage equipment and supplies in correct rooms and keep work areas organized.
• Maintain a punch list and track outstanding items.
• Coordinate with delivery drivers, vendors, and installers.
• Take photos, document issues, and follow up on incomplete work.
• Prepare rooms, workstations, and supplies before staff arrive.
• Help staff set up and log in.
• Answer basic questions about supplies, rooms, and equipment.
• Restock supplies and test labels, barcodes, phones, printers, and payment terminals.
• Escalate operational issues as they arise.
• When not assigned to a launch, work regular shifts at existing hospitals.

Skills

Veterinary hospital experience

Organization

Communication

Travel willingness

Independent

Tools

ezyVet

Job description

Nightingale Veterinary Partners is seeking a Launch Operations Associate to support new hospital launches and ongoing care at our network of practices. This junior-level, onsite role requires hospital experience and travel to sites, with 4–6 weeks onsite during launches and regular shifts elsewhere.

You'll organize equipment, coordinate deliveries, assist with go-live setup, and help staff logins and basic testing.