Veterinary Hospital Shift Lead and Training Supervisor

AZ PetVet; Surprise (AZ); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

3 weeks of Paid Time Off (PTO) in the

7 paid holidays

Scrub/uniform allowance

Health, Dental, Vision, and HSA

Paid parental leave

Job summary

Lovet Pet Health Care in Surprise, AZ is seeking a Hospital Shift Lead to supervise kennel, CRS, and technician teams while training staff on procedures and hospital workflows.

The role includes ensuring client service standards, coordinating team meetings, and assisting with scheduling and duties when the Hospital Manager is away. A focus on communication, empathy for pets and clients, and leadership is required to drive daily operations.

Qualifications

• Supervisory mindset and staff training experience.
• Ability to enforce hospital protocols and procedures.
• Strong interpersonal communication and client relations skills.
• Willingness to manage hospital scheduling and team coordination.

Responsibilities

• Train staff on kennel, CRS, or technician duties.
• Ensure adherence to hospital protocols and client service standards.
• Coordinate daily/weekly hospital task lists and meetings.
• Assist in staff scheduling, scheduling of doctors and clients.
• Support hospital billing and financial processes as needed.

Skills

Team Leader

Communication skills

Empathy for pets/clients/staff

Problem solver

Job description

Lovet Pet Health Care in Surprise, AZ is seeking a Hospital Shift Lead to supervise kennel, CRS, and technician teams while training staff on procedures and hospital workflows.

The role includes ensuring client service standards, coordinating team meetings, and assisting with scheduling and duties when the Hospital Manager is away. A focus on communication, empathy for pets and clients, and leadership is required to drive daily operations.