Veterinary Hospital Ops Lead - Growth & Compliance

Goodvets; Pooler (GA); On-site; USD 57,000 - 70,000; Full time

Benefits offered by this job

Annual bonus

Medical, dental & vision insurance

401(k) with company match

Paid time off

Employee discounts on veterinary care

Collaborative culture

Job summary

GoodVets is seeking an Hospital Operations Manager to be the operational heartbeat of the hospital. You’ll lead daily operations, manage staffing and inventory, and ensure performance targets are met while maintaining a high level of client experience.

You will hire, train, onboard, and coach teams, prepare monthly performance reports, and collaborate with doctors and staff to deliver gold-standard veterinary care and patient experiences.

Qualifications

• 3+ years in veterinary medicine with progressive responsibilities.
• Strong leadership and coaching experience.
• Experience with practice management systems and Excel.
• Excellent communication with teams and corporate.

Responsibilities

• Lead all daily hospital operations.
• Ensure compliance with operating standards and requirements.
• Create and maintain accurate work schedules.
• Hire, train, and onboard new team members, setting bar for performance and culture.
• Prepare monthly reports on hospital performance, staffing needs, margins and trends.
• Conduct performance reviews and provide coaching for growth.
• Monitor inventory, manage ordering, and maintain cost control.
• Support doctors, staff, and clients with clarity, speed, and professionalism.

Skills

Leadership

Staff Training

Client Relations

Communication

Problem-solving

Education

Veterinary medicine experience

Tools

Practice Management Systems

MS Excel

Job description

GoodVets is seeking an Hospital Operations Manager to be the operational heartbeat of the hospital. You’ll lead daily operations, manage staffing and inventory, and ensure performance targets are met while maintaining a high level of client experience.

You will hire, train, onboard, and coach teams, prepare monthly performance reports, and collaborate with doctors and staff to deliver gold-standard veterinary care and patient experiences.