Veterinary Hospital Operations Leader — Drive Excellence

GoodVets; Mesa (AZ); On-site; USD 68,000 - 80,000; Full time

Benefits offered by this job

Comprehensive benefits

401(k) with match

Paid time off

Employee discounts

Culture and values

Job summary

GoodVets in Mesa, AZ seeks an Hospital Operations Manager to be the operational heartbeat of the hospital, running day-to-day tasks from staffing and scheduling to inventory and reporting.

You will lead a team, ensure standards, coach staff, prepare monthly performance reports, and partner with doctors to deliver outstanding client experiences and veterinary care.

This role offers competitive compensation and benefits while fostering a growth-minded culture that values empathy and teamwork.

Qualifications

• Proven work experience as a Hospital Operations Manager or Medical Office Manager.
• Three plus years in veterinary medicine with progressive responsibilities.
• Strong leadership with ability to mentor others.
• Advanced skills in Practice Management Systems and MS Excel.
• Basic accounting skills.
• Ability to implement and enforce SOPs to maximize productivity and patient satisfaction.
• Clear communication with hospital and corporate teams and ability to make important decisions.
• Problem-solving and composure under pressure.

Responsibilities

• Lead all daily hospital operations.
• Ensure compliance with all operating standards and requirements.
• Create and maintain accurate work schedules.
• Hire, train, and onboard new team members—setting the bar for performance and culture.
• Prepare monthly reports on hospital performance, staffing needs, margins, and trends.
• Conduct performance reviews and provide coaching for growth.
• Monitor inventory, manage ordering, and maintain cost control.
• Support doctors, staff, and clients with clarity, speed, and professionalism.

Skills

Leadership

Operations management

Veterinary experience

MS Excel

Tools

Practice Management Systems

MS Excel

Job description

GoodVets in Mesa, AZ seeks an Hospital Operations Manager to be the operational heartbeat of the hospital, running day-to-day tasks from staffing and scheduling to inventory and reporting.

You will lead a team, ensure standards, coach staff, prepare monthly performance reports, and partner with doctors to deliver outstanding client experiences and veterinary care.

This role offers competitive compensation and benefits while fostering a growth-minded culture that values empathy and teamwork.