Veterinary Hospital Operations Lead | P&L & Growth

NVA General Practice; Des Moines (IA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health Insurance

401k with Match

Annual Bonus

PTO

Continuing Education Stipends

Mental Health Benefit

Fair Work-Life Balance

Job summary

Starch Pet Hospital in Des Moines, IA is seeking a Hospital Manager to lead our expanding team on site. You will work closely with the Managing Veterinarian to ensure profitable operations, drive revenue, and deliver exceptional patient care and client service.

The role requires regular on-site presence and a background in retail, services, hospitality, healthcare, or consumer services. Competitive salary with bonus opportunities and benefits are offered.

Qualifications

• Bachelor’s degree in business or related field preferred.
• 3–5 years in a managerial role with customer service experience.
• Experience in hospital, retail, or service settings with increasing responsibility is a plus.

Responsibilities

• Own P&L and drive hospital performance.
• Collaborate with regional leadership on trends and forecasts.
• Manage accounts receivable and control costs.
• Oversee inventory, labor scheduling, and payroll.
• Lead a team to improve client service and operations.

Skills

P&L ownership

Team leadership

Customer service

Operations management

Strategic planning

Education

Bachelor's degree preferred

Job description

Starch Pet Hospital in Des Moines, IA is seeking a Hospital Manager to lead our expanding team on site. You will work closely with the Managing Veterinarian to ensure profitable operations, drive revenue, and deliver exceptional patient care and client service.

The role requires regular on-site presence and a background in retail, services, hospitality, healthcare, or consumer services. Competitive salary with bonus opportunities and benefits are offered.