Veterinary Hospital Manager

CareVet; Florissant (MO); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Disability insurance

Health Savings Account

Flexible Spending Account

Life insurance

401k with match

Employee assistance program

Job summary

Cross Keys Animal Clinic in Florissant, MO is seeking a Hospital Manager to oversee daily operations, staff development, and financial performance. You will lead budgeting, billing, inventory, and facilities, while ensuring high-quality patient care and a welcoming client experience.

The role emphasizes team leadership, organization, and hands-on problem solving, with responsibility for hiring, training, scheduling, and maintaining a patient-centered culture within the clinic.

Qualifications

• Bachelor’s degree in business or related field or relevant education and work experience
• CVPM desirable but not required
• Strong customer service and organizational skills

Responsibilities

• Oversee financial reporting including accounts receivable/payable, budgeting, and banking
• Manage inventory controls and supply purchasing
• Maintain accurate patient medical records
• Recruit and train staff; conduct interviews
• Schedule staff and doctors
• Promote patient-centered care and service quality
• Resolve client issues unresolved by staff or doctors
• Engage in community fundraising and charity events
• Uphold cleanliness and safety of the facility

Skills

Customer service attitude

Excellent organizational skills

Interpersonal skills

Team oriented

Verbal and written communication

Education

Bachelor’s degree in business or related field

Certified Veterinary Practice Manager desirable

Tools

Billing software

Inventory management systems

Medical records management software

Job description

Cross Keys Animal Clinic | Florissant, MO

Position

The Hospital Manager is responsible for supporting the overall business operations. This position is a key part of the day to day operation. The Manager oversees the business of the operations in order to ensure the steady workflow of uninterrupted care and service. The position is responsible for the staff, including supporting the hiring and training for team needs. The Manager will oversee the financial aspects of the business such as billing and banking, inventory, equipment selection as well as facility cleanliness and the ordering of needed supplies. This leader will ensure a welcoming and customer focused work culture.

Job Responsibilities

• Managing the financial reporting of the business, including accounts receivable, accounts payable, inventory, budgeting, income reconciliation, credit and banking
• Inventory management including process flow and control
• Managing patient medical records and ensuring the highest quality of accuracy
• Responsible for managing the interviewing and hiring of needed staff members
• Providing training for new hires
• Scheduling needs for staff and doctors
• Promotes and helps ensure a patient centered environment
• Facilitates resolutions for client problems that cannot be resolved by doctors or staff
• Community involvement, including participation in fundraising and charity events
• Must be able to lift 50 pounds, stoop, bend, and stand on feet for long periods

Skills / Qualifications

• Bachelor’s degree in business or related field or relevant education and work experience
• Certified Veterinary Practice Manager is desirable but not required
• Customer service attitude
• Excellent organizational skills including the ability multitask and prioritize
• Professional and positive attitude that is people oriented with good interpersonal skills
• Team oriented and has skills to support a team based culture
• Solid verbal and written and communication skills

Benefits

• Best-in-class health, vision, and dental insurance
• Short-term and long-term disability
• Health Savings Account
• Flexible Spending Account
• Life insurance
• 401k with match
• Employee assistance program with a licensed social worker on staff
• Paid time off
• Free continuing education through our own learning institute
• And more!