Veterinary Front Desk Specialist - Growth & Care

Mission Pet Health; Jefferson City (MO); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

401k retirement options

Life Insurance and Disability coverage

Teladoc access

Discounted veterinary care

Job summary

Mission Pet Health, through Southwest Animal Hospital in Jefferson City, MO, is seeking a receptionist who will be the friendly face of our practice. You will greet clients, manage a multi-line phone system, and coordinate appointments while handling comfortable financial transactions and record-keeping.

You will educate clients on preventive care and services, supporting a compassionate environment where pets and their families feel cared for.

Qualifications

• Experience in customer service with animals is preferred.
• Ability to manage multiple tasks in a fast-paced veterinary front desk environment.
• Comfort with phone systems and client interactions in a medical setting.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system and greet clients with a positive attitude.
• Ensure Seamless Care Coordination: maintain medical records, manage appointments, and handle financial transactions.
• Advocate for Pet Health: educate clients on preventive care and hospital services.
• Embody Compassion and Empathy: provide a calm, respectful presence for clients and their pets.

Skills

Customer service

Communication

Multitasking

Team player

Empathy

Tools

Vet software

Scheduling software

Job description

Mission Pet Health, through Southwest Animal Hospital in Jefferson City, MO, is seeking a receptionist who will be the friendly face of our practice. You will greet clients, manage a multi-line phone system, and coordinate appointments while handling comfortable financial transactions and record-keeping.

You will educate clients on preventive care and services, supporting a compassionate environment where pets and their families feel cared for.