Veterinary Front Desk Specialist - Full-Time; Pet Discount

Vetpracticepartners; New York (NY); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off

401(k) plan

Employee pet discount

Job summary

Hudson Highlands Veterinary Medical Group seeks a full-time Front-Desk Receptionist in New York. You will be the first point of contact for clients and their pets, setting a welcoming tone for every visit.

responsibilities include greeting clients, processing payments, scheduling appointments, answering calls, and assisting in maintaining a clean and calm reception area while showing empathy to pets and their families.

Qualifications

• Previous veterinary office experience preferred.
• Basic veterinary terminology knowledge.
• Ability to discuss sensitive topics with empathy.
• Calm, professional and positive demeanor.

Responsibilities

• Greet clients and their pets, complete sign-in and escort to exam rooms.
• Process payments, handle transactions, schedule future appointments.
• Answer calls for appointments and hospital inquiries, follow up as needed.
• Maintain a clean, welcoming reception area and assist with routine tasks.

Skills

Customer service

Clear communication

Empathy

Professional demeanor

Job description

Hudson Highlands Veterinary Medical Group seeks a full-time Front-Desk Receptionist in New York. You will be the first point of contact for clients and their pets, setting a welcoming tone for every visit.

responsibilities include greeting clients, processing payments, scheduling appointments, answering calls, and assisting in maintaining a clean and calm reception area while showing empathy to pets and their families.