Compassionate Veterinary Front Desk Specialist

XPrep Learning Solutions LLC; Atlanta (GA); Hybrid; USD 21,000 - 23,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid time off

Holiday pay

Employee discounts

Mental health resources

Career development

Professional growth

Job summary

Brookhaven Animal Hospital in Atlanta, GA is seeking a Veterinary Receptionist / CSR to join our busy front desk team. This Full-Time role involves greeting clients and pets, managing appointments, processing invoices, and keeping patient records up to date.

The ideal candidate has 1+ year veterinary receptionist experience, strong people skills, and a flexible schedule including weekends. Compensation is $15–$17 per hour, based on experience.

Qualifications

• 1+ year of veterinary receptionist experience
• Experience in a veterinary hospital, animal hospital, veterinary clinic, or similar medical setting
• Strong customer service, communication, and organizational skills
• Ability to multitask and prioritize in a fast-paced environment
• Comfortable working with both people and animals
• Schedule flexibility, including rotating weekends
• High school diploma or equivalent

Responsibilities

• Welcome clients and pets with a friendly, professional approach
• Answer multi-line phones, schedule appointments, and manage client communications
• Handle patient check-in and check-out, invoices, and payments
• Maintain accurate client and patient information and veterinary medical records
• Coordinate patient flow with veterinarians, Veterinary Technicians, and the medical team
• Answer questions and provide information about veterinary services, wellness, and preventative care
• Address client questions and concerns with empathy and professionalism
• Maintain an organized, clean, and welcoming reception area
• Support daily veterinary hospital operations and front desk needs
• Participate in rotating weekend shifts

Skills

Customer service

Communication

Organizational skills

Multitasking

Education

High school diploma or equivalent

Tools

Cornerstone

AVImark

Job description

Brookhaven Animal Hospital in Atlanta, GA is seeking a Veterinary Receptionist / CSR to join our busy front desk team. This Full-Time role involves greeting clients and pets, managing appointments, processing invoices, and keeping patient records up to date.

The ideal candidate has 1+ year veterinary receptionist experience, strong people skills, and a flexible schedule including weekends. Compensation is $15–$17 per hour, based on experience.