Veterinary Front Desk Specialist

dublin veterinary hospital; Perkasie (Bucks County); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Health benefits

Retirement plan

Pet discount

Job summary

Dublin Veterinary Hospital is seeking a full-time Front-Desk Receptionist in Perkasie, PA. You will be the first contact for clients and their pets, providing friendly, efficient service as part of a dedicated animal-care team.

The role emphasizes accurate sales processing, appointment coordination, and a calm, professional demeanor in a fast-paced environment. Benefits are provided for full-time staff.

Qualifications

• Previous experience working with animals is required.
• Candidates must have experience in a veterinary hospital, animal kennel, daycare, grooming facility, or a similar animal care environment.
• Strong organizational and multitasking skills.
• Ability to maintain a calm, professional, and positive demeanor.

Responsibilities

• Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
• Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
• Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
• Assist in maintaining cleanliness and organization to ensure a positive client experience.

Skills

Animal care experience

Veterinary environment

Customer service

Job description

Dublin Veterinary Hospital is seeking a full-time Front-Desk Receptionist in Perkasie, PA. You will be the first contact for clients and their pets, providing friendly, efficient service as part of a dedicated animal-care team.

The role emphasizes accurate sales processing, appointment coordination, and a calm, professional demeanor in a fast-paced environment. Benefits are provided for full-time staff.